UX Designer

UX DesignerLocation: Louisville, KYDuration: FulltimeRate: DOBUS citizens, green card, EAD (H4, L2), E3 TN visa holders preferred, NO third party corp. to corp. accepted for this jobRequired:SR UX DesignerHumana strives to create the best, most meaningful experience joining the company that we can for our new teammates. Many key touchpoints in the onboarding journey have a web-based element that requires thoughtful UX development. We are seeking an UX designer to be part of a multidisciplinary team to design a minimum loveable product for an improved onboarding experience so new associates starting a new job feel a sense of belonging and effortlessly ready to contribute in a meaningful way.This position is full time work from home, and a standard 40 hour work week with flexible schedule.Duties include:Apply human-centered design methodologies to test and learn experiments to deliver what the new employee needsCollaborate with teammates to create digital prototypes to make sense of the research, tell stories about our customer and their needsPartner with service designers and product owner to develop working prototypes to meet customer needsTranslate user needs, research insights, and requirements into elegant, customer-focused solutions for complex organizational systemsProven experience executing human-centered design methodologies to improve or create new services that have driven change for customer experience (Portfolio, Case studies)Expert in digital experience best practicesExpert in front end web development to build prototypes including:Ability to create accessible, semantic HTMLAbility to design aesthetic interfaces using CSSComfort with jQuery and other modern librariesAbility to utilize APIs and web services to develop dynamic web functionalityLead creation of early design sketches and end state vision/design prototypes to help inform strategyPartner with team members to play a role in customer research to test concepts with new hires to continuously drive and improve content, navigation and site architecture via human centered design methodsAbility to gain understanding people in complex systems and problemsStrong visual, written, and verbal communication skillsGrowth mindset: always willing to learn and make mistakes in the name of progressA passion for inclusion, empathy, and excellent designRole Desirables:Bachelor's or higher in design, human-computer interaction (HCI), user experience, human factors, interaction design, or related field or equivalent experienceExperience with service design and human-centered design methodologiesExperience with Agile methodologiesComfortable with ambiguity