IT Help Desk Specialist - Customer-Focused Support (Contract)
Soni
A healthcare technology provider in Nashville seeks an IT Support Specialist to provide proactive technical assistance, troubleshoot issues, and ensure smooth operation of IT systems. You will be the first point of contact for employees' IT concerns, assisting with system maintenance and documentation processes. Ideal candidates should have 1-3 years of experience and strong knowledge of Windows, macOS, and ticketing systems among other skills. #J-18808-Ljbffr Soni
- ...and motivated AI Technology Support Engineer/Analyst to join our... ...enhance product performance and customer satisfaction. This position... ...or engineering role, with a focus on AI technologies and related... ...the McNamara-O'Hara Service Contract Act (SCA), or other employment...Contract workHourly payLocal areaRemote work
$71k - $100k
...application, providing responsive support, clear communication, and... ...insights. The position is customer-facing and requires strong communication... ...via email and service desk tickets in a timely,... ...location, Federal Government contract labor categories, relevant prior...Contract workWork experience placementH1bWork at office$22.28 per hour
...Position Overview The Technical Support Analyst provides intermediate-level customer support for IDR Gateway sign-up, sign-in, organization setup, organization... ...of education, certifications, client requirements, contract‑specific affordability, government clearance and...Contract workWork at officeAll shiftsShift workWeekend workDay shift- ...is seeking Network Support Technicians to... ...support to our DHS customers worldwide. This position... ...of user IT issues to minimize... ...users in a Service Desk supported Tier II... ...inclusion in future contract iterations based on... ...stakeholders, and technical specialists. This work...Contract workLocal areaImmediate startRemote workWorldwideNight shift
$55k - $65k
...Overview The Customer Support I Technician will provide first-line technical support to customers... ...customer experience. The primary focus is on closing issues on first contact and... ...customer interactions and solutions in the help desk system. Escalate complex issues to tier...SuggestedFull time- ...TECHNICAL SPECIALIST *This position is remote/WFH - Monday - Friday, Normal Business... ...Services Division with invoicing, customer service, and relationship management.... ...with coordinating consultant invoices with Contract Managers to ensure invoices are formatted...Contract workLocal areaRemote workWork from homeMonday to FridayFlexible hours
$52.9k - $68.69k
...Position Overview The Customer Service Representative provides... ...first-level technical support for users of enterprise IT services in a highly... ...experience in IT support, service desk, or help desk roles providing... ..., client requirements, contract-specific affordability, government...Contract workWork experience placementWork at officeRemote work- ...staffing firm offering contract, contract-to-hire, and... ...recruiting capabilities, from help desk technicians to CIOs. We... ...The Technical Support Analyst provides exceptional... ...knowledge, excellent customer service skills, and the... ...to deliver high-quality IT support services....Contract workWork at officeRemote work
- Calance is seeking an IT Service Desk Technician for a 12-month contract in Nashville, Tennessee. This is a fully onsite... ...Active Directory management, iOS support, and network troubleshooting.... ...hands-on IT experience, excellent customer service skills, and the ability to...Contract workLocal areaFlexible hours
$65k - $75k
...Customer Support Analyst Type: Permanent Location: Remote (Preference for Nashville-based candidates; optional onsite collaboration... ...to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position...Permanent employmentWork at officeLocal areaRemote work- ...Position Summary The Service Desk Analyst II is responsible for supporting customers in the form of providing timely and enthusiastic... ...becomes available via Healthy IT ticketing system Follows proper... ...environment with a proactive focus Need to be flexible, adaptable, and...Remote workFlexible hours
- ...providing on‑site support, unsupervised on‑call... ...a positive customer service experience... ...supporting the end‑user IT environment. Resolves... ...Performs research and helps implement new... ...support of service desk application, Microsoft... ...Expertise). Customer Focus. Contributes to...Work experience placementWork at officeLocal areaRemote work
- ...the single-point-of-contact for assigned customer accounts; managing the entire order life... ...per the Service Level Agreement. Request support from the next appropriate level of customer... ...needs of different audiences. Customer focus - Building strong customer relationships...Work experience placementLocal area
$5,647 - $7,326 per month
...Operations Division - Field Support Section. Visit the link: This... ...for Senior Technical Specialist Professional licenses and/or... ...Skilled in the development of contract principles and applications... ...staff. Deliver exceptional customer service to project stakeholders...Contract workFull timeFor contractorsWork at officeRemote workLong distanceNight shiftWeekend work- ...RELOCATION TECHNICAL SPECIALIST - 06232026- 78607 Location... ...Knowledge of contract development principles... ...and mentor others, and support a culture of accountability... ...construction projects while focusing negotiation efforts to... ...Provide exceptional customer service to internal...Contract workWork experience placementWork at officeLocal areaWork from homeRelocationRelocation packageLong distanceNight shiftWeekend work
- Overview Desktop Support Installation Technician role at Apex Systems... ...Location: Nashville, TN Contract: July 2025 - March 2026 Pay: Hourly... ...devices for pickup and shipping Customer service & educating existing... ...equipment changes Requirements IT training/experience preferred...Contract workHourly payMonday to Friday
- ...opportunities. Summary The Application Specialist is responsible for fielding... ...calls, pre‑sale technical support, and post‑sale technical... ...action plans to remedy customer issues. Interaction with order... ...schedules, technical drawings, and contract specifications. Specific...Contract workFor contractorsImmediate start
- A customer support company is seeking a Customer Support I Technician in Nashville, TN. The role focuses on providing first-line technical support via phone and email, ensuring customer satisfaction through effective problem-solving, and document tracking of customer interactions...
- Vaco by Highspring is looking for a Customer Support Analyst to join their fintech team. The role involves providing customer support primarily through phone, email, and ticketing systems, with a focus on troubleshooting SaaS platform issues. Candidates should have at least...Remote job
$115k - $130k
...Technical Success Administrator role, focused on Emergency Call Management (... ...provide advanced technical support of Public Safety software... ...escalation point for no/low adoption customers. Must have strong knowledge of... ...experience 3+ years of IT support experience Strong...Work experience placementRemote work- ...appropriate use of systems and system requirements to support the processes. Assists in designing and integrating... ...of 2 years exempt experience in information services, contract administration, credit, customer services, collections, marketing, finance, accounting,...Contract workWork experience placement
$75k - $100k
...ROLE: We are seeking a motivated and customer-focused Support Engineer to join our Infrastructure... ...Act as the first line of support for all IT-related queries via ticketing system, email... ...strong customer service mindset with a helpful and approachable attitude Good...Work at office- ...Job Title: Desktop Support Technician Location: Nashville... ...support with very good customer service, technical... ...eyes support to other IT teams including Audio Visual... ..., Adherence of SLA and contract Manage shift and... ...Perform Break Fix, Desk Side Support, IMACD's,...Contract workLocal areaImmediate startRemote workFlexible hoursShift work
- ...able to thrive in a rapid changing work environment Handle Customer-relation machinery mechanical/technical/electrical problems promptly... ...to established procedures Provide mechanical and electrical support on-site of full range of Client commercial and industrial large...Contract workRelocation
- ...Responsibilities Respond to inbound help desk calls, tickets, and emails from clinical... ...staff Provide first-level technical support for common IT issues, including: Password resets... ...Provide professional, patient, and customer-focused support to users of varying...
$23 - $33 per hour
Job 3037704 Support Engineer II Location: Nashville, Tennessee (Onsite) Compensation: $23 - $33 hourly Overview This position is... .... Work independently with minimal supervision. Maintain a focus on customer service and proactive support. Uphold high standards for self...Hourly payWork experience placement- Kentro is looking for an experienced Customer Service Engineer to join their team in Tennessee. This role involves providing comprehensive support to IT customers, ensuring optimal operation and user satisfaction. The ideal candidate should possess a Bachelor’s degree in...
- ...Duty (EOD) clearance. Technical Customer Support experience. Experience supporting Office 365 and common IT platforms. Ability to... ...Qualifications: Relevant DHS focused experience. Possess attention... ...kneel, bend, and reach under desks to connect or repair cabling,...Work at officeRemote workLong distanceFlexible hoursShift workRotating shiftWeekend work
- ...Job Overview We’re looking for a customer‑focused Desktop Support Technician to join a small, hands‑on IT team supporting ~175 users (growing to ~200). This role supports Windows‑heavy environments with light Mac usage, proprietary business applications, and a strong...Work at office
- ...cutting‑edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to... ...1 technician to join our Corporate IT team. As a Desktop Support Level 1 technician... ...support for cloud environments, focusing on Azure Active Directory, Microsoft365...Full timeTemporary workWork at officeLocal areaFlexible hours
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