Sr. Specialist, Media Operations

About The Role The Media Operations team is focused on hands‑on‑keyboard activation of digital channels — inclusive of tagging, trafficking, buying, and more — and on how and where to use the right digital platforms to achieve media and business goals. We ensure consistency, governance, and support around platform usage and activation activities, and aid in all ongoing building, buying, optimization, and reporting efforts. This is a remote/hybrid role where you will support, own, manage, optimize, and report on media campaigns for a portfolio of clients individually and as part of a broader team, collaborating with clients and team members across the U.S. and internationally. Responsibilities Lead the development and execution of media plans and independently own client communications and platform trainings. Use your knowledge of client business and collaboration skills to identify and act upon client service opportunities in partnership with internal teams. Your technical expertise will enrich the experience of junior team members, including proactive knowledge sharing and demonstrating best practices. Own media strategy and campaign planning, builds, and ongoing management of our clients’ media efforts, including QA. Build trust and rapport with clients and own client communications and updates, review requests and questions, and troubleshoot issues on platforms and media execution. Work effectively with team members to complete day‑to‑day tasks for both clients and internal efforts, and actively seek opportunities to guide junior team members in need of assistance with tasks (internal and external). Collaborate with peers to receive learnings from both internal and external sources. Learn and act on explicit motivations and needs of both internal and external stakeholders, build baseline trust and rapport via written and verbal communication, and actively seek to understand and improve the client experience. Execute on media platforms across Programmatic, Social, and Search channels such as, but not limited to: Programmatic DSPs: DV360, TTD, Amazon DSP, etc. Ad Servers: Campaign Manager Social Buying Platforms: Meta, LinkedIn, X, TikTok, Snapchat, Reddit Search Engines and Search Management Platforms: Google Ads, Microsoft Ads, SA360 Utilize internal tools and processes for day‑to‑day work and task completion, e.g., Slack, GSuite, Salesforce, Workday, etc. Keep up to date on Monks offerings and changes within the ad industry, and identify opportunities to enhance client services. About You We’re looking for well‑rounded team members who can demonstrate not only strong technical proficiency and professional communication skills, but also the ability to influence team members to produce skilled work and the initiative to gather relevant resources for the facilitation of client needs. The Essentials Intermediate proficiency in at least three platforms relevant to our Media team, and conceptual understanding of the Media landscape and how platforms fit into the ecosystem: Programmatic DSPs: DV360, TTD, Amazon DSP, etc. Ad Servers: Campaign Manager Social Buying Platforms: Meta, LinkedIn, X, TikTok, Snapchat, Reddit Search Engines and Search Management Platforms: Google Ads, Microsoft Ads, SA360 Ability to identify and act on explicitly stated problems, roadblocks, and next steps. Ability to work with and contextualize data on a regular basis, including identifying necessary and helpful inputs, accurately and consistently manipulating data sets, and analyzing against data to identify trends, outliers, and important outputs. Ability to host professional‑grade meetings, complete with agendas. Ability to meet self‑imposed and external deadlines, honor and deliver on verbal and written commitments, exhibit attention to detail on own work and others’ work, while utilizing professional formatting on own work and recognizing areas for improvement on own and others’ work. Strong organizational skills to manage one‑off tasks and larger or longer initiatives, and to manage your own work in conjunction with team needs and priorities. Strong self and social awareness skills, demonstrating an ability to moderate your own personal state and stress and recognize how to best work with clients, teams, and individual peers. Ability to recognize areas for improvement and develop others. Experience working in a professional setting with team members and clients. Three years or more in a relevant Media role or environment. Benefits What We Offer Excellent, full‑coverage medical, dental, and vision insurance. Generous PTO and 15 company‑wide holidays. 401k with company contribution. Paid parental leave. Work‑life balance with an emphasis on personal well‑being. Career growth in a disruptor space and entrepreneurial opportunities within the Monks network. A globally diverse and inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more. Authentic commitment to DEI efforts and sustainable growth. Monks provides a compensation range that represents its good faith estimate of what it may pay for the position at the time of posting. The salary offered to the selected candidate will be based on job‑related factors, but not based on a candidate’s sex or any other protected status. Salary Range: $100,000—$110,000 USD. This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then‑current RTO policy, which is subject to change from time to time. We are an equal‑opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves among colleagues who embrace diversity in all respects. #J-18808-Ljbffr Monks Limited