Human Resources Generalist, Senior

Job title: Senior Human Resources Generalist


Location: Rockville, MD

Onsite: 3 days minimum onsite ( may increase as business needs change)


Sponsorship: No sponsorship assistance is available for this position.

Job Overview: LCG is seeking a Senior Human Resources Generalist with a strong focus on benefits administration, in-house leave management, HR operations, and data accuracy.

This is an individual-contributor role responsible for managing critical HR programs across the employee lifecycle, including benefits, leaves of absence, onboarding, employee changes, compliance reporting, employee engagement, and HRIS administration.

The ideal candidate is highly organized, customer-focused, and technically capable. This role requires someone who is comfortable working in ADP Workforce Now or a similar HRIS/payroll platform, building formula-driven Excel reconciliations, reviewing payroll and benefits data, identifying exceptions, and resolving discrepancies efficiently.

The successful candidate will also be comfortable using AI tools such as Claude, ChatGPT, or similar platforms as practical working tools to support audit logic, formula troubleshooting, data reconciliation, reporting, documentation, and process improvement.

This position requires strong working knowledge of benefits and leave regulations, including FMLA, ADA, HIPAA, COBRA, Section 125 qualifying life events, and applicable federal and state employment laws.

Key Responsibilities

Benefits Administration

• Serve as the primary point of contact for employee benefit questions involving medical, dental, vision, retirement, voluntary benefits, and other company-sponsored programs.
• Administer benefit enrollments, qualifying life events, status changes, terminations, COBRA, and employee support.
• Coordinate with insurance carriers, brokers, third-party administrators, and benefit vendors to resolve issues and support plan administration.
• Lead annual open enrollment planning and execution, including timelines, employee communications, education sessions, system setup, and benefit elections.
• Maintain accurate benefit data within the HRIS and benefit administration platforms.
• Monitor eligibility files, EDI integrations, enrollment feeds, and system errors.
• Reconcile carrier invoices, payroll deductions, and enrollment files at the employee-record level.
• Investigate benefit and payroll variances using formula-driven Excel analysis and exception reporting.
• Analyze benefit utilization, enrollment trends, and related HR data to identify process improvements and support recommendations.
• Support annual benefit renewals and provide data and analysis to HR leadership.

401(k) Administration and Audit Support

• Prepare and validate employee census data for annual 401(k) plan audits and nondiscrimination testing.
• Calculate and reconcile employee contributions, employer matching contributions, eligibility dates, and plan participation data.
• Support ADP/ACP, top-heavy, eligibility, and related compliance testing.
• Reconcile payroll, HRIS, and recordkeeper files and resolve discrepancies before final submission.
• Maintain organized audit documentation and support the broader audit process through completion.
• Partner with payroll, Finance, recordkeepers, and external auditors as needed.

Leave of Absence Administration

• Administer company leave programs in-house, including:
• FMLA
• ADA accommodations
• Parental leave
• Military leave
• Jury duty
• State-specific leave programs
• Other applicable federal, state, and company leave programs
• Manage the full leave lifecycle from the initial request through return to work.
• Provide required notices, documentation, employee communications, and compliance tracking.
• Coordinate payroll deductions, benefit continuation, paid time off, and return-to-work requirements.
• Communicate with employees and managers regarding leave status, responsibilities, and next steps.
• Maintain confidential leave and medical records in compliance with HIPAA and privacy requirements.
• Coordinate workplace accommodations and return-to-work activities in partnership with HR leadership and management.

HR Operations and Employee Lifecycle Support

• Coordinate employee onboarding and offboarding activities.
• Support new hire orientation, required documentation, system access, policy acknowledgements, and employee communications.
• Help create a positive employee experience from onboarding through ongoing employment and departure.
• Process employee lifecycle changes, including:
• Promotions
• Transfers
• Compensation changes
• Status changes
• Department or manager changes
• Terminations
• Maintain accurate employee records within ADP Workforce Now or a comparable HRIS.
• Update HR policies, procedures, forms, and the employee handbook.
• Coordinate employee communications and acknowledgements related to policy changes.
• Provide guidance to employees and managers regarding HR policies, benefits, leave, and general workplace matters.
• Generate routine reports covering benefits, leave, payroll, and employee data.
• Conduct regular audits of employee records, HRIS data, and payroll output.
• Perform payroll quality-control reviews each cycle by comparing payroll registers, HRIS data, benefits eligibility files, and employee change records.
• Build lookup- and formula-driven comparisons to identify exceptions rather than relying solely on manual spot checks.

Employee Engagement and Employee Relations Support

• Support employee engagement initiatives, recognition programs, communications, and culture-building activities.
• Assist with talent management and employee development initiatives.
• Analyze engagement, retention, and turnover data to identify trends and opportunities for improvement.
• Support HR leadership with employee relations matters, workplace investigations, corrective actions, and offboarding activities.
• Maintain professionalism, confidentiality, and consistency when handling sensitive employee matters.

Compliance and Risk Management

• Support compliance with applicable federal, state, and local employment laws and regulations.
• Assist with required reporting, including:
• EEO-1
• VETS-4212
• Affirmative Action Plans
• Other government and workforce compliance reports
• Support immigration, visa, assignee, and international transfer processes.
• Coordinate workplace health and safety initiatives, including support for the Health and Safety Committee.
• Maintain the confidentiality of employee, medical, payroll, and benefit information.
• Help ensure compliance with HIPAA, privacy requirements, benefit plan rules, and company policies.
• Support multi-state employment compliance, particularly in Maryland, Virginia, and Washington, D.C.

Reporting, Analytics, and Continuous Improvement

• Maintain accurate reports, trackers, and reference files supporting benefits, leave, onboarding, payroll, and compliance.
• Use Excel and HR data systems to identify discrepancies, trends, and operational risks.
• Support HRIS enhancements, benefits-platform improvements, EDI troubleshooting, reporting automation, and process improvements.
• Develop exception-based reporting and formula-driven reconciliation tools.
• Use AI tools to assist with:
• Audit logic
• Formula troubleshooting
• Reconciliation approaches
• HR reporting
• Process documentation
• Drafting and refining employee communications
• Participate in cross-functional HR projects and strategic initiatives.
• Recommend practical improvements that increase accuracy, efficiency, and employee service.

Training and Knowledge Sharing

• Informally guide or train newer HR team members on benefits, leave, and HR administrative processes.
• Create and maintain process documentation, reference guides, and standard operating procedures.
• Support knowledge transfer and cross-training within the HR team.

Requirements

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• At least 4-7 years of Human Resources experience with significant responsibility for benefits and leave administration.
• Experience supporting multiple HR functions in an HR Generalist capacity.
• Hands-on experience administering employee benefits, including enrollments, qualifying life events, terminations, and employee support.
• Experience coordinating annual open enrollment and benefit renewals.
• Experience administering leaves of absence, including FMLA and ADA-related processes.
• Experience working with insurance brokers, benefit vendors, carriers, and third-party administrators.
• Strong experience maintaining employee and benefit data in an HRIS or payroll platform.
• Experience reconciling payroll deductions, carrier invoices, eligibility files, or benefit enrollment records.
• Strong Microsoft Excel skills, including formulas, lookups, reconciliations, and exception reporting.
• Working knowledge of benefits and leave regulations, including:
• FMLA
• ADA
• HIPAA
• COBRA
• Section 125 qualifying life events
• Applicable federal and state leave requirements
• Working knowledge of multi-state employment law, particularly Maryland, Virginia, and Washington, D.C.
• Strong written and verbal communication skills.
• Strong customer-service orientation and the ability to work effectively with employees, managers, vendors, and external partners.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong attention to detail and commitment to maintaining accurate and confidential information.

Technical and Data Requirements

• Proficiency with ADP Workforce Now or a comparable HRIS/payroll platform.
• Strong proficiency with Microsoft Excel and HR/payroll data systems.
• Ability to build and maintain formula-driven reconciliation tools.
• Ability to compare payroll registers, HRIS data, carrier files, and eligibility data to identify exceptions.
• Working knowledge of 401(k) plan data, including:
• Ability to use AI tools such as Claude, ChatGPT, or similar platforms to support data analysis, reconciliation, reporting, audit logic, and process documentation.
• Proficiency with Microsoft 365, including Word, Excel, PowerPoint, Teams, and Outlook.

Preferred Qualifications

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Experience working in a federal government contracting environment.
• Experience supporting HRIS implementations or system enhancements.
• Experience with benefit administration platforms and EDI eligibility files.
• Experience supporting annual 401(k) plan audits and nondiscrimination testing.
• Experience with workforce analytics, dashboards, or business intelligence tools such as Power BI or Tableau.
• Experience supporting EEO-1, VETS-4212, Affirmative Action Plans, or other government compliance reporting.
• Experience supporting immigration, visa, international transfer, or assignee processes.
• Experience supporting employee relations, workplace investigations, and corrective-action processes.

Compensation and Benefits

The projected compensation range for this position is $94,800 to $121,400 per year benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.

LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.


Devoted to Fair and Inclusive Practices

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.


If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at View email address on click.appcast.io.


Securing Your Data

Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or View email address on click.appcast.io emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at View email address on click.appcast.io.


If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.


Use of Artificial Intelligence in Recruiting

LCG may use artificial intelligence (AI) and other automated technologies to support portions of the recruiting and hiring process, including resume review, candidate matching, interview scheduling, skills assessment, and other administrative functions. AI-assisted tools are used solely to support our hiring process and do not independently determine employment outcomes. Final hiring decisions are made by trained hiring professionals following a comprehensive review of each candidate's qualifications. We are committed to equal employment opportunity and strive to ensure our hiring practices are fair, transparent, and compliant with applicable laws. Applicants needing a reasonable accommodation during the application or interview process should contact Human Resources.

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