General Manager

Job Description

Job Description

Lead our brand new flagship store at the Mall of America with real autonomy and flexibility.

Amorino is seeking a reliable, experienced, and self-driven General Manager to oversee the first location in Minnesota.

This role is ideal for someone who values independence, flexibility, and ownership in their work. You will report directly to ownership and have full responsibility for day-to-day operations , with the freedom to organize your schedule and manage priorities as you see fit.

Amorino Gelato is an internationally recognized premium gelato and café brand, offering a refined and unique customer experience. Your role will be to maintain and elevate these standards while driving performance across both locations.

What You’ll Do

Autonomous Operations

• Independently oversee daily operations
• Organize your schedule and priorities based on business needs
• Proactively identify and resolve issues without constant oversight

Leadership & Team Management

• Recruit, train, and develop a strong, reliable team
• Set expectations and ensure accountability
• Foster a structured, positive, and professional work environment

Performance & Business Management

• Monitor store performance and implement improvements
• Control costs (including COGS) and manage budgets
• Identify opportunities to grow revenue and efficiency

Administrative & Organization

• Manage scheduling, reporting, and key administrative tasks
• Ensure operations run smoothly and consistently

Customer Experience & Standards

• Maintain a high-end, welcoming customer experience
• Ensure stores are clean, organized, and aligned with brand standards

Inventory & Supply

• Oversee inventory, ordering, and supplier coordination

Local Engagement

• Build relationships with customers and the local community
• Support local marketing initiatives and growth opportunities

Why Join Amorino?

• True autonomy in managing your role and schedule
• Leadership of a premier location in the largest mall in the country
• Future expansion opportunities in the Twin Cities Metro
• A role suited for professionals who prefer freedom over micromanagement
• Direct impact on business success and growth

Compensation & Benefits

• $65,000 – $70,000 base salary (depending on experience)
• Performance bonus up to $10,000/year
• 3 weeks Paid Time Off
• Flexible scheduling and high level of autonomy
• Employee discount
• Direct collaboration with ownership
• Opportunity to grow with the business

REQUIREMENTS

• Proven experience as a General Manager or strong Store Manager (multi-unit a plus)
• Ability to work independently and manage without close supervision
• Strong leadership and team management skills
• Highly organized and dependable
• Business-minded with a focus on results
• Proactive, hands-on, and solution-oriented
• Comfortable taking ownership and making decisions
• Passion for hospitality, food, and customer experience