Medical Office Assistant

Locations: Mt. Pleasant, West Ashley, Savannah, and Cayce

Schedule: Monday–Thursday 7:30am–5:00pm; Friday 7:30am–1:00pm

Position Summary

The Medical Office Assistant is responsible for conducting essential clinical duties for providers and CPeds. These duties help deliver expedited patient care and a positive patient experience.

Key Responsibilities

Maintain patient flow by monitoring exam room inventory and ensuring examination rooms are clean and adequately stocked.

Escort patients to exam rooms and assist provider with triage.

Chart critical information (medical history, vital signs, current symptoms, health concerns, and required MIP history).

Prepare patients for exam (assist with sock/shoe removal if needed and ensure proper seating in the exam chair).

Dispense Durable Medical Equipment (DME) to patients when applicable.

Update electronic medical records to ensure completeness, maintenance, and organization.

Assist CPeds as needed.

Maintain office supply inventory and order medical supplies as needed.

Perform other duties as assigned.

Education Requirements

High school diploma or GED.

Professional Experience & Skills

Ability to perform the essential functions listed above.

Effective oral, written, and interpersonal communication skills.

Positive engagement with patients and families; strong team player with all staff and providers.

Computer proficiency to input information into the electronic medical record.

Ability to work independently and multi-task in a fast-paced environment.

Outgoing, personable, and empathetic demeanor.

Highly motivated and committed to the success of the practice.

Willingness to participate in professional development opportunities.

General Requirements

Professional appearance (see uniform policy).

Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

Assist all members of the department as needed.

Other duties as assigned.

Physical Requirements

Comfortable with constant standing, walking, bending, squatting, climbing, and kneeling.

Able to lift up to 30 pounds.

Competitive industry wages (hourly rate and quarterly bonuses).

401(k) with matching

Paid time off

Short-term disability

Group and Voluntary Life Insurance.

Certification Incentive Program.

Continuous professional development opportunities.