Guest-Focused Team Member - Fast-Casual Service

Hungry For A Great Career? To our guests, Zaxby’s is more than just a place to eat – it’s a place to have fun, spend some time with friends and experience great food. To our team members, Zaxby's is a family. So come on in! We're saving a seat for you. Full-time and Part-time jobs available! Cashiers are the first point of contact for our guests and are very important to delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency. Cooks are directly responsible for creating a great guest experience by consistently serving quality food in a timely manner. You will receive and stock inventory, prepare, cook and assemble orders, keep the kitchen clean and organized, and maintain food safety and quality standards by following standard operating procedures. Benefits 50% meals when at work. 25% off duty for employee only Flexible hours Room for growth Fun workplace Opportunities to advance because we reward great work Job Qualifications The following requirements must be met in order to qualify for this position. Must be 15 years of age or older Able to work 10 to 40 hours per week Responsibilities The individual in this position is expected to engage in the following work-related activities and complete all training requirements including: Comprehensive Zaxby's training plan Provide friendly, enthusiastic service for all guests Promptly greet guests as they enter and thank them as they leave Maintain awareness of current promotions Explain menu items, answer questions, and suggest additional items Enthusiastically represent the Zaxby’s brand Accurately complete orders and guest transactions Enter guest orders accurately into the point of sale system Accept payments, operate cash registers, and maintain receipts Handle cash payments, count and verify tills, and record totals appropriately Maintain a clean, safe, welcoming environment Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior Maintain equipment and inform management of maintenance needs Stock paper goods, condiments, and beverages Keep work areas clean and organized Receive and stock incoming inventory deliveries Hold and store food items following food safety guidelines Inform management when inventory is needed Clean and organize storage areas Complete all tasks with a sense of urgency, in a timely manner Work safely and follow all safety guidelines and procedures Capability Requirements Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual perception and judgement to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment Accurately assemble and package guest orders Prepare and cook food items according to company standards Safely operate food preparation and cooking equipment Prepare menu items according to company standards and in a safe and sanitary manner Ensure food and beverages are handled according to safety regulations and guidelines Core Values Take care of each other : The guest experience will never exceed the team’s experience—so we put the team first. Deliver a great experience : We bring energy, respect, and attention to every interaction—so guests leave happy and want to return. Take pride in everything : We take pride in who we are, how we serve, and the space we create for others. Be reliable, be ready : Show up on time, be ready to go, and bring your best every shift. Keep getting better : We’re always improving and welcome new ideas from everyone on the team. Zaxby’s is a fast-casual chicken brand with 1,000+ locations, a dominant southeastern presence, and a highly loyal customer base built around wings, fingers, and bold flavors. #J-18808-Ljbffr Workstream