Rental Operations Assistant (Contractor)

About the Role

We are seeking a detail-oriented and proactive Rental Operations Assistant (Contractor) to support our growing nationwide container rental operations. This role serves as a key coordination point between customers, partners, and internal teamsensuring smooth execution of deliveries, pickups, and ongoing rentals.

Compensation

$27 $32 per hour , depending on experience. This is a 1099 independent contractor position.

Key Responsibilities

Serve as the first point of contact by answering incoming calls for rental and sales inquiries

Confirm service availability and provide pre-determined pricing to customers

Monitor shared inboxes and respond to routine inquiries and service issues

Screen rental requests and source pricing from established vendor network

Enter purchase order (PO) data into Salesforce

Prepare delivery and pickup forms, along with site maps for each job

Draft and send standardized confirmation emails with job-specific details

Collect delivery/pickup forms and site photos; follow up with partners as needed

Track and report container serial numbers

Process, pay, and file vendor invoices

Maintain accurate records of container pickup dates in Salesforce

Proactively follow up with vendors to ensure timely pickups

Assist with customer service troubleshooting and escalate issues when needed

Preferred Qualifications

Strong organizational and multitasking skills

Excellent written and verbal communication

Comfortable working with spreadsheets, email, and CRM systems (Salesforce preferred)

Ability to work independently and manage time effectively in a remote environment

Prior experience in operations, logistics, or customer service is a plus

Schedule & Availability

Expected to provide ongoing operational support averaging 1525 hours per week

Contractor is responsible for managing their own schedule and workflow to meet service needs

Work includes supporting inbound calls and email activity during business hours, with an emphasis on maintaining responsiveness during morning hours (typically 8:0010:00 AM EST )

This is a primarily remote contract , with initial onboarding in person, as mutually agreed

Why Stellar

Join Stellar Storage Containers a trusted, industry-leading provider with units deployed worldwide and 15 years of recognition as an Inside Self-Storage Best of Business winner

Be part of a fast-growing national rental program supporting businesses across industries, with a relationship-driven, personalized, hands-on approach

• Opportunity for consistent, ongoing contract work