Loquita Restaurant Floor Manager

Job Description

Job Description

Description:

Who We Are:

Acme Hospitality owns and operates a collection of highly acclaimed and award-winning food & beverage concepts and boutique hotels throughout California. In addition to a collection of restaurants and hotels, we create hospitality experiences that inspire people, create a sense of camaraderie, and make people happy. 

Loquita is Santa Barbara's beloved Spanish-inspired restaurant in the heart of the Funk Zone, known for vibrant paella, inventive tapas, and a lively, welcoming patio that's been a local favorite for over a decade. We're looking for a Floor Manager to help lead our front-of-house team and deliver the kind of warm, energetic hospitality Loquita is known for.

This is a rare opportunity to work alongside some of the most talented hospitality professionals in Santa Barbara, including Executive Chef Cristian Granada, whose bold, globally-inspired take on Spanish cuisine has earned recognition from the Michelin Guide and The Washington Post. You'll play a key role in bringing his vision to life on the floor — setting the tone for exceptional service, keeping the dining room running smoothly, and mentoring the next generation of hospitality talent, all in one of the most exciting kitchens in the region.

Mission & Core Values:

Above all else, we are committed to providing our team members with a work environment and experience that we can be proud of. Our Core Values of Delivering Excellence, Embrace Originality, Act with Integrity and Celebrate Community are the essential ingredients for success.

Position Summary:

We're looking for someone with proven restaurant management experience, a passion for food and people, and the ability to lead with warmth even on the busiest nights.

As the manager of the restaurant, you are responsible for all restaurant activities and the guest experience. The position of manager is truly about being a dynamic team leader and setting a positive tone for the entire restaurant to ensure that the operation is running efficiently, profitably and delivering the highest level of hospitality. 

Acme Team Member Qualities:

• A strong and committed work ethic with an ever-present enthusiasm. 
• A passion for work and knowledge of food and beverage. 
• Someone who can lead and takes pride in teaching others.
• Someone who is honest and has integrity.
• Ability to multitask under pressure with a smile.
• A true team player, proactive and always going above and beyond.
• An eye for detail, cleanliness and organization.
• Someone who is humble and always willing to learn and get better.
• Someone who has the ability to make appropriate decisions in adverse situations.
• Ability to question, bring ideas to the table, and desire to make changes to be the best we can be.

The Overall role of the Manager is to:

• Responsible for development, oversight, and execution of operations.  
• Support and oversee management in running all aspects of the restaurant.
• Increase overall sales and profitability and exceed budgeted financial benchmarks.
• Maintain a level of professionalism that proudly reflects the Acme brand.
• Maintain a positive and respectful work environment at all times.
• Hire qualified team members who reflect our brand.
• Lead, train, motivate and mentor all team members.
• Maintain a positive relationship and establish open lines of communication between BOH and FOH.
• Maintain cleanliness, safety, and organization of the front of house.
• Set the tone for the staff every shift for service. 
• Follow all Acme systems and policies.
• Comply with all applicable laws and guidelines in respect to federal, state and local agencies.

Specific Job Responsibilities and Tasks:

Financials:

As profitability is the key to success in any restaurant, it is critical that you are always aware of store sales and budgets. All financials are driven by weekly Ops statement.

Staff and Scheduling:

As Manager, you are responsible for proper staffing of all FOH positions of the operation. Working closely with the General Manager in hiring, training and performance management. 

Training/Initial & Ongoing:

As training is one of key components to the success of our restaurants, you are responsible for delivering the Acme culture to your entire team. Daily coaching and side-by-side development is at the core of our brand, and is essential to our restaurants executing at a consistent high level. 

State of the Restaurant:

The aesthetic and overall cleanliness and condition of the restaurant is an essential part of the Acme experience. Management of maintenance and cleanliness in coordination with the GM & Executive Chef. Following all Health Department requirements and standards. 

Hospitality and Floor presence:

In addition to service, guests return when they enjoy the food. As a Manager, you will get to know our guests and the greater community by participating in media events, taking time to meet and develop relationships with guests, leading by example.

Human Resources:

The Manager will consistently hold team members accountable to the policies and standards of Acme Hospitality while also delivering and fostering a supportive culture. The Manager will never ignore situations and always take corrective action in a way that builds respect and the strength of the overall team. 

Required Education and Work Experience:

3-5 years in related positions

Advanced knowledge of food professional principles and practices.

Hospitality or Culinary Degree preferred

Excellent knowledge of Operations Systems.

Excellent communication skills.

Reporting Structure :

The Manager reports to the General Manager.

Supervisory Responsibilities:

The Manager oversees and manages all FOH team members.

Travel Requirements:

The Manager will not be expected to travel.

Job Status:

Exempt

Important Notice:

This job description is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform from time to time. Based on business needs or Guest service objectives, you may also be asked to perform other duties or tasks in addition to those listed above and will be required to have completed required training associated with the other duties or tasks.

Systems you need to know:

Paylocity, CTUIT, SharePoint, PlateIQ, Focus POS, Toast, TripleSeat, Excel, Word, InDesign

The company reserves the right to revise and change job duties as the need arises. I have read and understand the requirements of this position and agree to this position and agree that I am able to meet these duties and responsibilities. This job description does not constitute a written or implied contract of employment.