Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

ABOUT OUR AGENCY:
I grew up in the Bay Area and graduated from San Jose State University. I’ve been with State Farm since 2013 and opened my agency on January 1, 2018. My wife and I have been married for six years, and we have two sons who keep life busy and fun.

We stay actively involved in the community, including donating over 500 backpacks to a local elementary school, handing out flowers on Mother’s Day, and helping educate the community on insurance. I’m passionate about helping customers identify gaps in coverage and protect what matters most.

For our team, we offer paid licensing, performance-based bonuses, a flexible schedule, and ongoing training and development to support your growth. We also enjoy quarterly team outings, along with occasional lunches and coffee breaks to stay connected.

Our office culture is tight-knit, high-performing, and fun. We work hard, support each other, and celebrate wins together. We’re looking for someone who is coachable, motivated, and thrives in a fast-paced environment—someone who brings great energy and wants to grow as part of a strong team.

ROLE DESCRIPTION:
Yama Ebrat - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.