Controller

Location: Phoenix, AZ – Hybrid or Remote Reports to: Chief Strategy & Operations Officer Company: Direct2Care Compensation Range: $140,000 – $160,000 Base + Performance Bonus Who We Are Direct2Care is building the most chosen healthcare option by making high-quality, 24/7 care accessible to every frontline worker and their families. We operate a personalized, intentional virtual healthcare platform through a multi-entity MSO + Professional Corporation structure across multiple states. As we scale, we are building the financial infrastructure required to support durable growth, regulatory rigor, and operational excellence. Our Core Focus To deliver a personalized virtual healthcare experience that business owners provide for everyone on their team. This Is the Direct2Care Way Our values are our guardrails and our fuel. We hire, fire, review, reward, and recognize based on them. Make it excellent, make it easy. We pursue rigor and depth — but the end result should feel clear and effortless. Assume positive intent. Give thoughtful feedback. Invest in people. Own it. Take full responsibility for outcomes. Close the loop. Improve what you touch. Find fun. We do serious work, but we don’t take ourselves too seriously. We expect our Controller to model these values daily — especially in moments of complexity, tension, or scale. The Role We are seeking a hands-on, operationally rigorous Controller to build our accounting and finance operations function. This role is hands-on — especially in the early stages — and requires comfort operating in the details. You will personally prepare and reconcile complex intercompany transactions and own the accuracy of the work. This role is ideal for a finance leader who: Wants to build, not maintain Thrives in ownership, not bureaucracy Is ambitious and growth-oriented — but understands that credibility is built through execution You will report to the Chief Strategy & Operations Officer and support the executive team. You strengthen executive strategy through disciplined financial clarity, proactive risk insight, and thoughtful recommendations grounded in data. You will not simply close books — you will design and institutionalize durable financial systems that protect the enterprise as we scale. What Will Make You Thrive Here You are building your leadership track record and operate with maturity, ownership, and accountability You prefer building systems over inheriting polished ones You are comfortable being challenged — and challenging others thoughtfully You care deeply about getting it right You believe credibility is earned through execution, not title Core Responsibilities Accounting & Close Ownership Own monthly close process across MSO and affiliated PC entities Ensure accurate revenue recognition and GAAP-compliant reporting Prepare and review journal entries, including complex intercompany and revenue recognition entries Maintain disciplined intercompany accounting and reconciliations Reduce close timeline while increasing reliability Deliver financial statements that are clear, timely, and decision-useful Make it excellent, make it easy: Behind-the-scenes rigor. Front-facing clarity. Oversee and manage outsourced vendor responsible for AR, AP, and Payroll Design scalable processes and controls that the vendor executes against Establish KPIs, service-level expectations, and accuracy standards Demand timeliness, precision, and accountability Proactively identify and resolve breakdowns This role does not “check in” on the vendor. It sets the bar and enforces it. Flow-of-Funds & Regulatory Integrity Maintain integrity of MSO/PC structure Own the preparation, posting, and reconciliation of due-to/due-from intercompany transactions Ensure accounting practices align with healthcare regulatory frameworks Surface financial control risks proactively Own it: If something feels exposed or unclear, you flag it and improve it. Own and maintain 13-week cash forecast Improve AR visibility and collections cadence Identify margin compression and burn drift before they become problems Partner with functional leaders to build and maintain disciplined department budgets Bring clarity, accountability, and structure to spending across the organization Provide proactive financial insight to CSOO Recommend structural improvements when needed Process Architecture & Controls Build and document finance SOPs Establish internal controls appropriate for our stage of growth Create repeatable workflows that reduce key-person risk Continuously refine vendor processes for scale You are building infrastructure that must survive leadership transitions, capital raises, and continued expansion. What We’re Looking For 7+ years progressive accounting experience Healthcare, MSO, or multi-entity experience preferred Strong GAAP and revenue recognition knowledge High ownership mentality Experience in growth-stage or scaling environments preferred Demonstrated ability to build systems from scratch or improve immature processes Comfortable working in environments where structure is being created, not inherited Demonstrated ability to influence without authority Strong judgment and willingness to elevate when needed CPA preferred but not required At Direct2Care We assume positive intent and give candid feedback We take responsibility for outcomes — not just tasks We simplify complexity for the benefit of others We close loops We build systems that make life easier for teammates and customers If you are energized by building structure in complexity, tightening systems, and strengthening organizations for long-term durability — this role is for you. Why This Role Matters We already operate nationally and are continuing to deepen our footprint across national brands. As we scale, our financial infrastructure must mature alongside our growth. Strong, durable financial systems are foundational to acquisition readiness, enterprise credibility, and long-term sustainability. This role is critical to ensuring our infrastructure matches our ambition. #J-18808-Ljbffr Direct2Care