Customer Service Specialist

Ready to Launch Your Career?

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Isaias Ruiz - State Farm Agent may be the right fit for you!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Bakersfield.
• I have been a State Farm agent since 2019.
• I am a proud graduate of CSU Bakersfield.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Senior Vice President's Club, and New Agent Program Qualifier
• Additional languages spoken: Spanish

State Farm Insurance Agent

State Farm Insurance Agent located in Bakersfield, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Isaias Ruiz - State Farm Agent, you will build and develop customer relationships to service our products including auto and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day with a strong ability to multitask.

What We're Looking For

• Excellent written and verbal communication skills
• Strong organization and attention to detail
• Self-motivated with a drive to meet goals and help customers
• Positive attitude and a commitment to exceptional customer service
• Ability to multitask and collaborate in a fast-paced team environment
• Bilingual in Spanish is preferred
• Must be willing and able to obtain a California Property & Casualty License and Life & Health License
• Must be available to work the following schedule: Monday - Friday 830a-530p

What to Expect

• Competitive Compensation: Hourly base pay plus commissions and performance bonuses
• Full Benefits Package: Medical, dental, vision, group life insurance and Employee assistance program
• Retirement Plan: Employer-sponsored retirement plan with employer match
• Career Development: Paid licensing exam fees, tuition reimbursement, and professional development
• Paid Time Off: Generous PTO and holiday schedule
• Advancement Opportunities: Clear career path in insurance sales and customer service
• Annual Paid Trip Incentive: rewarded annually for top performance and achievement

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $46,000.00 - $65,000.00 per year