Operations Manager

Operations Manager

Employment Type Full Time

Location US - NATIONAL

Lead the Operations Behind Extraordinary Retail Experiences!

ActionLink is seeking an experienced Operations Manager to drive the successful execution of high-impact retail merchandising programs for some of the world's leading brands. Collaborating closely with clients and cross-functional teams, you'll lead operational strategy, strengthen key partnerships, and deliver exceptional results through innovative retail displays and merchandising solutions.

Schedule and What We Offer

• Full-Time; 40 hours per week - Monday through Friday: 8:30am-5:00pm

• $55,000 annual salary

• Diverse mixture of remote work and travel

• Medical, dental, vision, life, and prescription insurance plans

• Laptop plus monthly internet/phone stipend

• W2 employment with biweekly pay schedule & direct deposit

• Paid vacation & sick time

• Paid holidays

• 401(k) option with employer match

Key Responsibilities

• Lead contact and decision-making authority for the execution of client project objectives

• Support the achievement of key performance indicators for given projects by setting and managing all timelines with the client

• Meet and interface directly with client reps to develop project timelines and ensure an executable process is in place to meet deadlines

• Make strategic and corresponding tactical changes required to achieve program timelines

• Communicate program goals and provide strategic communication and project oversight for all details within ActionLink management systems

• Structure and execute project-specific quality assurance analysis

• Assist with fulfillment orders and administration when needed

• Report program performance results and initiate continuous improvements

• Adhere to the guidelines of ActionLink's Travel and Expense Policies

Qualifications

• Business account management or related operations experience with direct client interaction required

• Ability to build and foster business relationships at multiple levels

• Skilled at collaborating and problem solving with demonstrated critical thinking skills

• Proven time management and organizational skills

• Exceptional verbal and written communication skills

• Strong proficiency with Microsoft Excel

Physical Requirements

• Access to quiet work space with reliable high-speed internet connectivity and smartphone

• Valid driver's license and ability to rent a car under ActionLink's corporate insurance standards

• Travel locally by vehicle and/or nationally by plane as needed or requested

We are an equal employment opportunity employer