Inside Sales Representative Project Coordinator

Benefits:

• Competitive salary
• Paid time off
• Training & development

AlphaGraphics Uptown Houston Houston TX
Full-Time MondayFriday 8:00 AM5:00 PM In-Person

About the Position

AlphaGraphics Uptown Houston is seeking a motivated organized and customer-focused Inside Sales Representative / Project Coordinator to join our team. This role combines inside sales customer relationship management and project coordination. Youll work directly with customers to understand their needs recommend products and services prepare estimates secure orders and coordinate projects from initial inquiry through production and delivery.

Key Responsibilities

Inside Sales & Customer Relationships

• Respond to inbound sales inquiries via phone email website and walk-in customers.
• Develop an understanding of customer needs project requirements budgets and timelines.
• Recommend appropriate print signage and marketing solutions based on customer objectives.
• Prepare estimates proposals work orders and invoices.
• Follow up on quotes and prospective customers to convert opportunities into sales.
• Build and maintain strong relationships with existing customers and referral partners.
• Identify opportunities to upsell additional products and services.
• Assist with outbound prospecting customer follow-ups and retention efforts.

Project Coordination & Management

• Coordinate projects between customers graphic design production and installation teams.
• Ensure job specifications artwork and customer requirements are accurately documented.
• Schedule site surveys production timelines and installation appointments as needed.
• Monitor project progress and proactively communicate updates to customers.
• Address customer questions resolve issues and help keep projects on schedule.
• Take ownership of projects to ensure they are completed accurately on time and within customer expectations.

Administrative & Business Support

• Maintain accurate customer records sales activities and project details within company CRM and order management systems.
• Manage multiple customer accounts projects and deadlines simultaneously.
• Process customer documentation estimates and invoices.
• Assist with general office responsibilities and maintain a professional customer-facing environment.
• Participate in local networking and community outreach opportunities as needed.

Required Qualifications

• 2 years of experience in inside sales customer service account management or a related field.
• Experience in printing signage graphics marketing construction or visual communications.
• Familiarity with print products sign materials banners vehicle graphics and large-format printing.
• Strong verbal and written communication skills.
• Confidence discussing pricing presenting solutions and following up on sales opportunities.
• Excellent organizational and time-management abilities.
• Comfortable using CRM software Google Workspace and general business applications.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Self-motivated dependable and able to work independently.
• Professional demeanor with a strong customer-service mindset.

Preferred Qualifications

• Familiarity with Adobe Creative Suite or graphic design workflows.
• Experience working in a small business or business-to-business (B2B) environment.
• Experience working in programs PrintSmith Vision and Print Speak

Compensation & Benefits

• Competitive compensation based on experience.
• Paid vacation and holidays.
• Ongoing training and professional development.
• Opportunity for long-term growth within an established local business.

Schedule & Location

• Full-Time Approximately 40 hours per week
• MondayFriday 8:00 AM5:00 PM
• In-person position
• Houston TX

Interested

If youre someone who enjoys sales building customer relationships and keeping projects organized from start to finish wed like to hear from you!

Compensation: $20.00 - $24.00 per hour

At AlphaGraphics we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.

We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!

We invite EVERYONE to apply!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Required Experience:

IC