Senior Field Service Technician

Senior Field Service TechnicianXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.The Senior Field Service Technician is responsible for initiating and executing field service activities at customer sites in a safe, efficient, and professional manner. This role includes troubleshooting and repairing mechanical, electrical, and diesel-powered equipment; performing preventative maintenance; managing parts inventory; and identifying and correcting safety concerns involving both company- and customer-owned equipment. The technician will regularly interact directly with customers and may support multiple systems, locations, and customer sites.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:Promote and maintain a safe work environment and safety-focused cultureProperly maintain and care for company property and equipmentDemonstrate accountability, innovation, and empowerment in daily work activitiesCollaborate effectively within a team environmentWork independently with minimal supervisionPerform proactive troubleshooting, maintenance, and repair activitiesIdentify and resolve equipment and operational issues in a timely mannerProvide professional customer support and communication while onsiteMaintain accurate service documentation and reportingCandidates must meet company driving requirements, including completion of the following:Driver Application for EmploymentMotor Vehicle Report (MVR) reviewRequired forms and documentation include:Driver Disclosure and ReleaseEmployee Applicant Drug and Alcohol StatementFMCSA Certificate of AwarenessDriver Certificate of ViolationsDriver Statement of On-Duty HoursRoad Test DocumentationValid Driver's LicenseValid Medical CertificateJoin the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology!