HR Operations Specialist

HR Operations Specialist

Paradies Lagardère is an award-winning and innovative Airport Concessionaire dedicated to creating exceptional travel experiences. We are seeking a motivated and people-focused HR Associate to support our Dining Operations team in a fast-paced airport environment.

This role is ideal for someone who enjoys recruiting, building relationships, solving problems, and partnering directly with operational leaders to support business success. The HR Associate will play a key role in staffing, onboarding, associate engagement, retention, and day-to-day HR support across multiple dining concepts.

Great reasons to work with us:

• Career Advancement Opportunities – Grow your career with an industry leader.
• Fun Work Environment – Join a team that values collaboration and innovation.
• Medical Benefits – Comprehensive health coverage for you and your family.
• Company Paid Time Off – Supporting work-life balance.
• Premium Pay for Worked Holidays
• 401(k) Program – Invest in your future.
• Online Learning System – Opportunities for continued development.
• Associate Recognition Programs – Celebrating contributions and achievements.
• Merchandise and Dining Discounts
• Transportation and Parking Assistance

How you can make a difference:

As an HR Associate, you will serve as a trusted partner to both associates and operational leaders by supporting recruiting, staffing, onboarding, engagement, retention, and HR initiatives. This position will initially focus heavily on supporting staffing and operational priorities within Chick-fil-A locations while providing support across the broader Dining Division as business needs evolve.

Success in this role requires a strong sense of urgency, excellent communication skills, the ability to build relationships, and a passion for helping teams succeed.

Key responsibilities:

• Lead recruiting efforts through sourcing, interviewing, hiring events, candidate outreach, and onboarding activities.
• Partner with operational leaders to identify staffing needs and develop recruiting strategies to support business goals.
• Support new hire onboarding and ensure completion of required compliance and brand-specific training.
• Maintain a visible presence within the operation to build relationships and support associates and leaders.
• Assist with associate engagement, recognition, retention, and workforce development initiatives.
• Support employee relations activities, including associate concerns, documentation, investigations, and policy interpretation.
• Maintain employee records and assist with HR compliance requirements, audits, and reporting.
• Coordinate recruiting events, hiring fairs, orientation sessions, and associate engagement activities.
• Track recruiting metrics, staffing progress, and workforce trends to support operational decision-making.
• Provide administrative and operational support to Human Resources and Operations leadership teams.

What we're looking for:

• Passion for recruiting, people development, and operational partnership.
• Strong interpersonal, communication, and relationship-building skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• High level of professionalism and ability to maintain confidentiality.
• Strong organizational skills and attention to detail.
• Ability to adapt quickly to changing business priorities.

Qualifications & requirements:

• Minimum one year of Human Resources, Recruiting, Restaurant Management, Operations Leadership, or related experience.
• Bachelor's degree in Human Resources, Business Administration, or a related field preferred, or equivalent combination of education and experience.
• Experience supporting recruiting, onboarding, or workforce staffing initiatives preferred.
• Knowledge of HR practices, employment laws, and compliance standards.
• Experience with HRIS systems; UKG experience preferred.
• Bilingual (Spanish, Arabic, or English) is a plus.
• Ability to travel throughout the operation and support varying schedules based on business needs.

This position description is intended to describe the primary responsibilities of the role. Paradies Lagardère reserves the right to modify duties and responsibilities as business needs require. This position description does not constitute an employment contract of any kind.

Paradies Lagardère is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, genetic information, or any other protected characteristic.

We are committed to creating a diverse, inclusive, and welcoming workplace and to providing reasonable accommodations for qualified individuals with disabilities.