Documentation Control & Training Administrator

Job Title

Pay Range: $22.84hr - $25.00hr

Requirement/Must Have

• 5+ years of experience in document control and training administration within an FDA-regulated industry.
• Hands-on experience with SAP, ETQ Reliance, and SuccessFactors LMS or similar.
• High level of proficiency with Google Suite, MS Word and Excel.
• Knowledge of Good Documentation Practices (GDP).
• Strong attention to detail.
• Strong verbal and written communication skills.

Responsibilities

• Convert Google Docs and Sheets into standardized MS Word and MS Excel formats while reviewing and correcting document formatting to align with quality standards.
• Act as a system administrator in documentation systems: upload documents, verify formatting, and route files through review, approval, periodic review, and retirement lifecycles.
• Determine appropriate document reviewers and approvers, verifying active system permissions prior to initiating routing workflows.
• Issue communications to inform relevant teams of newly approved documents.
• Assist with day-to-day activities.
• Ensure training courses are accurately set up for all newly created or revised documents.
• Manage training system logistics: build and adjust training groups, assign matrixed training, and monitor completion metrics across teams.
• Act as a system administrator in the Learning Management System.
• Provide user support for the Learning Management System, guiding users on system navigation and course completion steps.
• Submit administrative tickets to the support team to create training courses, assign, remove, or adjust employee training courses as required.

Skills

• SAP.
• ETQ Reliance.
• SuccessFactors LMS.
• Google Suite.
• MS Word.
• MS Excel.
• Good Documentation Practices (GDP).
• Document Control.
• Training Administration.

Qualification And Education

• 5+ years of experience in document control and training administration within an FDA-regulated industry.
• High level of proficiency with Google Suite, MS Word and Excel.