Surgery Coordinator

Department: 02280 WFBMG Wake Forest Health Network: Greensboro Medical Plaza Northwest - Orthopedics

Status:

Benefits Eligible:

Hou rs Per Week:

Schedule Details/Additional Information:

Monday - Friday 8a-5p

Pay Range:

Position Summary
The Surgery Scheduler is responsible for coordinating and scheduling surgical procedures, ancillary testing, and related patient services to ensure efficient operating room utilization and a seamless patient experience. This role serves as a liaison among physicians, patients, insurance providers, and clinical departments, requiring strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare environment.

Education & Experience

• High School Diploma or GED required.
• Minimum of three (3) years of office, clerical, healthcare scheduling, or related experience required.
• Previous surgical scheduling or healthcare experience preferred.

Key Responsibilities

• Schedule and coordinate surgical procedures, diagnostic testing, and related services based on physician preferences, patient needs, and facility requirements.
• Recommend surgery dates and times to providers while ensuring appropriate operating room utilization and scheduling efficiency.
• Maintain knowledge of surgical procedures, physician preferences, equipment needs, and scheduling requirements.
• Ensure surgical cases are scheduled accurately and within established guidelines and timeframes.
• Prepare and maintain reports, schedules, and patient documentation related to surgical procedures.
• Utilize scheduling and healthcare information systems to manage appointments, procedures, and patient information.
• Review future operating room schedules and collaborate with physicians to maximize available resources.
• Process and maintain surgery-related documents, forms, and correspondence.
• Serve as a resource to patients by providing guidance regarding surgical logistics, pre-operative requirements, insurance authorizations, and financial arrangements.
• Coordinate surgery pre-certifications and obtain necessary approvals from insurance carriers.
• Collaborate with physicians, clinical staff, and ancillary departments to facilitate a smooth surgical process.
• Perform other related duties as assigned.

Required Skills & Qualifications

• Strong organizational and time management skills with the ability to prioritize competing demands.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively within a team environment.
• Strong attention to detail and commitment to accuracy.
• Ability to establish and maintain professional relationships with patients, providers, and healthcare team members.
• Proficiency with computer applications and healthcare scheduling systems.
• Ability to thrive in a fast-paced, high-volume healthcare setting while meeting deadlines.

Work Environment

• Office-based healthcare environment.
• Clean, well-lit, and professional workspace.
• Moderate noise level.
• Frequent interruptions and time-sensitive deadlines.

Physical Requirements

• Frequent sitting, computer use, and keyboarding.
• Occasional standing, walking, reaching, and bending.
• Ability to communicate effectively in person and by telephone.
• Ability to lift, carry, push, and/or pull up to 20 pounds, with occasional assistance for heavier items as needed.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.