Field Service Engineer Trainee

Job Description

Job Description

Field Service Engineer Trainee
Omega Medical Imaging – Sanford, FL

About Omega Medical Imaging
At Omega Medical Imaging, we are innovators in the field of interventional imaging. As the only company in the world specializing in AI-driven fluoroscopy systems for Electrophysiology (EP) and Gastrointestinal (GI) cases, we’re transforming how clinicians perform life-saving procedures. Our patented FluoroShield™ technology reduces radiation exposure by up to 84%, enhancing patient safety and improving clinical outcomes.

Joining Omega means being part of a close-knit, mission-driven team where your work has a measurable impact on healthcare delivery—and where your technical expertise directly supports our commitment to excellence, innovation, and service.

Position Overview
We are looking for an exceptional Field Service Engineer Trainee to become a valuable partner in the growth and sustainment of our product portfolio and service support strategies.  If you are enthusiastic, possess an innate attention to detail, and have a passion for excellence, then we invite YOU to become the next guardian of our legacy in this role. 

The candidate will spend approximately 4 – 12 months training at our headquarters in Sanford, FL.  Upon successful completion of the training program, the position will be a hybrid role that will require the individual to learn the products and customer base in the field while also spending non-deployed time at the corporate headquarters.  The purpose is for the person to learn all legacy and future products and participate in process improvement to become a subject matter expert.

Upon completion of the program, the trainee must be able to:
• Travel anywhere Omega has a system and work flexible hours, including nights/weekends/holidays, on short notice to rapidly respond to customers that need support. Must also have reliable transportation, a valid driver’s license, and a passport (or willingness to obtain one)
• Demonstrate understanding of the fundamentals of x-ray technology and mechanical components within the medical device field.
• Display knowledge in wire crimping, soldering, basic electronics, measuring high and low voltages, and troubleshooting fuses, relays, and pots.  Understand and apply electronic, mechanical, fiber optic, and networking technologies.
• Read and translate various types of schematics.
• Utilize calibrated testing equipment.
• Continually train on and understand the core requirements of each system within the Omega portfolio to service and maintain the products at the highest level.
• Lift a minimum of 50 pounds.
• Use professional verbal and written communication to partner with internal and external customers on various issues.
• Provide constructive feedback to the Design and Engineering Teams to capture areas of improvement for our products.
• Partner with the Sales Team on potential leads for contracts or product sales opportunities
• Be flexible to change with company policies designed to drive efficiency, accountability, and growth for the company and Service Organization.

The Ideal Candidate has:
• A basic understanding of installing, maintaining, and troubleshooting multi-technology systems.  They may also have entry level experience in medical imaging service, medical equipment, or military electronics.
• Associate degree, military training or equivalent work experience dealing with electronics, medical devices, mechanical systems, computer science, or related technical discipline.

What we offer:
• Competitive Based Salary
• PTO Package
• 401(k) with Safe Harbor Company Match
• Tuition Reimbursement
• Medical, Dental, Vision, Disability, and Life Insurance
• HSA with Employer Match Contribution

Ready to Make a Difference?
Apply today and help us transform the future of medical imaging. Omega Medical Imaging, LLC is an Equal Opportunity Employer (EOE) and Drug-Free Workplace (DFW).

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