Administrative & Clinical Operations Officer

Administrative & Clinical Operations Officer Job Description Job Summary: The Administrative & Clinical Operations Officer , plans, and administers a range of administrative and clinical operational functions for the Division, applying professional concepts and organizational policies to support divisional leadership. The role coordinates provider lifecycle processes, including credentialing, onboarding, privileging, and compliance, and supports clinical operations such as scheduling, coverage planning, and compensation. The incumbent performs financial and procurement activities, facilities and space coordination, IT asset management, and human resources support functions, ensuring compliance with institutional and regulatory requirements. The position also assists with divisional communications and participates in projects of moderate scope, using analytical skills, sound judgment, and strong organizational abilities to support effective operations within a complex academic medical environment. Department Description: The UCSF Division of Hospital Medicine at Zuckerberg San Francisco General Hospital (ZSFG) is a leading academic hospital medicine program dedicated to delivering high-quality, evidence-based care within a public safety-net health system. The Division includes approximately 80 physicians, 4 advanced practice providers, and 13 administrative staff who support a broad range of inpatient clinical services and programs. Faculty are actively engaged in clinical care, medical education, research, and quality improvement, serving as a core training site for UCSF medical students, residents, and fellows. The Division is committed to advancing health equity and improving care for diverse and underserved populations, and operates within a collaborative, multidisciplinary environment in partnership with UCSF and the San Francisco Department of Public Health. Qualifications Required Qualifications: Bachelor's degree in related area and three or more years of related work experience; and / or equivalent experience / training Thorough knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel management. Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills. Knowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines. Solid knowledge of common University-specific computer application programs. Ability to use discretion and maintain confidentiality. Strong skills in short-term planning, analysis, problem-solving, and customer service. Thorough knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employees. Preferred Qualifications: Strong knowledge of clinical operations, including provider scheduling, coverage models, billing workflows, and FTE allocation methodologies. Advanced knowledge of institutional policies and procedures related to provider onboarding, compliance, procurement, and financial management within an academic health system. Strong operational management skills, including the ability to manage multiple concurrent workflows, optimize processes, and ensure timely execution of high-volume activities. Ability to manage competing priorities, meet deadlines, and adapt to changing operational needs in a fast-paced environment. Strong organizational and time management skills, including both short- and long-term planning and prioritization. Working knowledge of enterprise systems and tools such as EMR reporting platforms, scheduling software (e.g., Lightning Bolt), procurement systems, and facilities management systems. Excellent written and verbal communication skills, including the ability to synthesize complex information and tailor messaging for diverse audiences. Prior experience and/or advanced proficiency in using AI technologies, preferably within an academic medical center or healthcare environment. Job Info Job Identification 4965 Job Category General Administration Degree Level Bachelor's Degree Job Schedule Full time Job Shift Day Shift Length 8 hours Budgeted Job Salary Range 105000 Bargaining Unit CX Employee Class Career FLSA Status Exempt Job Code and Payroll Title 004800 | ADMIN OFCR 3 CX #J-18808-Ljbffr University-of-California---SAN-Francisc