Automotive Service Advisor

Automotive Service Writer Advisor Help promote the Midas name and services, analyze vehicle service needs, effectively communicate those needs to the customer; and ensure that quality services are performed on the vehicle in a timely yet thorough manner. They also ensure the shop maintains a high professional image. Specific responsibilities include: Meet and greet customers. Write estimates, and suggest services to the customer. Superior ability to positively relate and communicate with customers, including outstanding telephone skills. Some mathematical skills are necessary for creation of estimates and billing. Ability to make fair and honest recommendations to customers of needed repairs and potential problem areas. Check vehicle maintenance records; examining service schedules. Write estimates for parts and labor, review suggested services with customers. Sell maintenance, brakes, tires, alignments and more. Build a great rapport and relationship with customers so they continually return for their service needs. Oversee work done by tech by reviewing inspection forms and tech notes for suggested services. We are a destination for tires, brakes, oil change and all the maintenance and repair. If you have worked at Big o Tires, Wheel Works, Firestone, Pep Boys, Sears Auto, Goodyear or other tire outlet, that is a plus. Skills and qualifications: Estimating Product knowledge Customer service Problem solving All candidates: High school diploma or equivalent (preferred) Must have clean and valid driver's license in good standing Good communication skills Ability to work well with others Punctual and reliable Self-motivated Focused on quality Willing and able to work hard and efficiently Job type: Full-time Pay: $35,000.00 - $60,000.00 per year Benefits: 401(k) 401(k) matching Employee discount Paid time off Schedule: 8 hour shift Experience: Automotive: 1 year (Preferred) Sales: 1 year (Preferred)