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Service Advisor

$70k

Stress Free Inc

Service Advisor

Concord, California, United States

Join the team at Stress-Free Auto Care: Where your skills and passion drive success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an automotive service advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.

Responsibilities:

  • Greet customers and document their concerns regarding vehicle repairs
  • Advise customers on repair options and costs
  • Consult with technicians to provide accurate service outcomes
  • Inform customers about potential cost savings and warranty protections
  • Manage service center scheduling and workflow efficiently
  • Keep customers updated on service changes and vehicle readiness
  • Assist customers in deciding on repair options
  • Maintain facility cleanliness and organization

Requirements:

  • Typing speed of 40+ words per minute
  • Verifiable shop experience as front desk sales/advisor sales/management
  • Eligibility to work in California
  • Familiarity with repair and labor guides such as AllData or Mitchell products
  • Knowledge of the B.A.R. Write it Right standards

Why join us:

  • Compensation: $70,000+
  • Paid time off, health, dental, and vision insurance
  • 401k with matching, referral program, and employee discounts
  • Enhance your skills in customer service and automotive industry knowledge

Ready to elevate your career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.

Vacancy posted 2 days ago
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