Field Service Technician

Datafield Technology Services

Cleveland, OH

Job Title

Monday-Friday: 10:00 AM - 6:30 PM (2nd Shift)

Essential Functions And Basic Duties

Installation of both residential and commercial security systems, access and video systems
Diagnosing equipment problems through sound troubleshooting techniques
Repairing and/or replacing defective equipment or components to get system(s) back into proper operation
Providing honest solutions to client's problems
Completing required paperwork in a timely manner
Effectively communicating information with clients and customer service staff
Support of sales staff
Continued learning, training, and special projects

Skills/Abilities

Strong interpersonal and customer service skills
Strong sense of initiative
Excellent communication skills
Accurate and detail oriented
Well-organized
Problem solving abilities
Strong sense of urgency
Displaying a professional appearance

Working Conditions

Daily traveling to worksites
Occasional nationwide travel (as frequent as 1-2 times/month)
Drug-Free Workplace Program, subject to random drug screenings
Pre-employment BCI records check
In-frequent weekend work
Potential for overnight travel

Education/Certification

High school diploma
2-Year degree preferred
Valid driver's license
Background check required
10-panel drug screen required
Motor Vehicle Record check required

Experience & Backgrounds

Demonstrated experience setting up, installing, and/or maintaining IP CCTV camera systems (Required)
Information Technology and/or IP Networking experience.
Security industry knowledge (Fire Alarm systems, Access control, Low-Voltage Electrical, etc).
Proper use of assorted hand and power tools.
Wiring and cabling skills.

Datafield Technology Services

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Vacancy posted 5 days ago

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