Returns Associate

Returns Associate

Our client, a leading organization in the manufacturing and distribution industry for home improvement products, is seeking a Returns Associate to join their team. As a Returns Associate, you will be part of the Operations Department supporting the Return Processing Team. The ideal candidate will demonstrate a proactive attitude, attention to detail, and excellent communication skills, as well as the ability to recommend process improvements which will align successfully in the organization.

Location: Lebanon, PA

Pay Range: $20.00/hour

Shift: 1st shift 6am-2:30pm Monday, Tuesday, and Wednesday

What's the Job?

• Dispositions returned product efficiently and accurately.
• Determine customer eligibility to receive credit using a pre-set decision tree.
• Segregate credit and no credit products into groups and mark pallets with quantities and identification.
• Record all disposition data in the database with precision.
• Download data to Excel and distribute reports as needed.

What's Needed?

• A "Can Do" attitude is essential for success in this role.
• Previous knowledge and experience with power tools is preferred.
• Basic computer literacy, including experience with Microsoft Office Suite.
• Excellent spelling, grammar, and basic math skills.
• Ability to count and document findings accurately and work with minimal supervision.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.
• Gain valuable experience in a fast-paced operations setting.
• Develop skills that enhance your professional growth.
• Be part of a team that values diversity and inclusion.
• Contribute to process improvements and operational excellence.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)