Quality Manager

Overview If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you. Relocation assistance may be available if needed at the company’s discretion for qualified and selected candidates. Reporting to Global Director of Engineering Responsibilities QMS Ownership (IATF 16949 & ISO 9001): Establish, maintain, and improve the site Quality Management System; act as the lead auditor for internal audits and the primary contact for registrar and customer audits. Team Leadership: Lead, coach, and develop the Quality Engineering/Assurance team (engineers, technicians, inspectors). Customer Quality Interface: Act as the primary contact for customer quality complaints and lead 8‑D problem‑solving teams to investigate root causes, implement corrective actions, and respond via customer portals (e.g., SCARs). APQP & PPAP Leadership: Oversee the Advanced Product Quality Planning process for new product introductions and major process changes; ensure robust PPAP submission packages (PFMEA, Control Plans, MSA, SPC) are completed and approved before mass production. Problem Solving: Lead Corrective Action and 8‑D Efforts within the business to identify and address root causes of quality issues. Supplier Quality Management: Manage supplier performance through audits, incoming inspection monitoring, and supplier corrective action requests (SCAR). Operational Excellence & Technical Guidance: Drive continuous improvement using Lean manufacturing and Six Sigma tools; monitor key quality metrics (COPQ, FPY) to identify trends and reduce scrap/rework. Continuous Improvement: Champion Quality Engineering continuous improvement through monitoring, reporting and improving KPIs such as customer concerns reduction, corrective action aging, and audit non‑conformance rate to achieve zero major non‑conformances in the annual IATF 16949 surveillance audit. Education & Experience Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or related technical field (required). 5‑7+ years of quality engineering experience in a manufacturing environment, with at least 3 years in a management role (required). IATF 16949:2016 Lead Auditor Certification (preferred). Deep expertise in Automotive Core Tools: APQP, PPAP, FMEA, MSA, and SPC. Proven experience in root cause analysis using 8‑D, 5‑Why, and Ishikawa tools. Strong knowledge of ISO 9001:2015. ASQ Certified Quality Engineer (CQE) or Certified Quality Manager (CMQ/ OE) (desired). Experience with MRP/ERP systems (JDE preferred). Strong interpersonal skills, with the ability to lead cross‑functional teams and represent quality at the management level. Total Rewards The compensation range for this position is $97,000 – $145,400, depending on experience. This position may be eligible for a performance‑based bonus plan. Benefits Package: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: Equal Opportunity Employer IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws. Accommodation Requests If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at View email address on click.appcast.io for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application. #J-18808-Ljbffr IDEX