Senior Product Manager

Senior Product Manager

Location: Charlotte, NC, United States

We are seeking a Senior Product Manager to own execution of the Media Relations platform experience spanning Search, AI-powered relevance, media list management, imports, outreach workflows, and outreach analytics. This role is responsible for translating product strategy into clear requirements and delivering a cohesive experience that enables customers to discover relevant journalists, evaluate expertise, build targeted media lists, execute outreach, and measure performance through a connected, data-driven workflow. You will partner closely with Product leadership to shape priorities and ensure seamless execution across Engineering, Design, Product Marketing, Sales, and Data Science teams. This includes working closely with a dedicated Product Manager focused on ranking systems and machine learning models to ensure AI-driven capabilities are effectively integrated into the product experience. The ideal candidate demonstrates strong product judgment, technical fluency, and the ability to use data to inform prioritization decisions across Search, workflow improvements, and outreach performance capabilities. You are highly organized, able to operate independently in complex problem spaces, and capable of translating technical concepts in search and AI-powered recommendations into clear requirements and intuitive user experiences.

Strategic Product Leadership:

• Execute on product strategy across the Media Relations platform, ensuring alignment with business objectives and customer needs across Search, AI-powered relevance, media list management, imports, outreach workflows, and outreach analytics.
• Translate strategic direction into clear product requirements, roadmap increments, and prioritized initiatives across Search and Outreach surfaces.
• Ensure continuity and clarity across interconnected product areas, maintaining a cohesive user experience spanning discovery, organization, outreach execution, and performance measurement.
• Partner with Product leadership to inform prioritization decisions using product data, customer insights, and usability feedback.

Core Product Experience: Search, Outreach, Media List, AI

• Define detailed product requirements and prioritize enhancements that improve how customers identify relevant journalists, evaluate expertise, organize contacts into targeted media lists, execute outreach, and understand campaign effectiveness.
• Drive improvements in usability, workflow efficiency, and performance insights across Search and Outreach, ensuring customers can move efficiently from discovery to action using accurate data and intelligent recommendations.
• Work closely with Engineering and Data Science partners to ensure relevance improvements and AI-powered capabilities translate into intuitive and trusted user experiences.
• Establish success metrics and instrumentation to continuously evaluate engagement, adoption, and effectiveness across the platform.

Innovation and Analysis:

• Conduct detailed product and behavioral data analysis to identify trends, uncover insights, and support strategic decision-making across Search, media list management, outreach workflows, and performance analytics.
• Drive innovation across the Media Relations platform by identifying opportunities to leverage AI, structured relevance signals, and workflow automation to improve how customers discover contacts, build targeted lists, execute outreach, and measure impact.

Cross-Functional Collaboration:

• Partner closely with Engineering, Design, Data Science, Product Marketing, and Customer teams to deliver effective, scalable solutions that improve relevance, workflow usability, and outreach effectiveness across the Media Relations platform.
• Act as a subject matter expert on Search and Outreach workflows, advocating for intuitive product experiences, clear relevance signals, and best practices that improve customer confidence and productivity.

Stakeholder Engagement:

• Collaborate closely with Product, Engineering, Data Science, Design, and Customer-facing teams to ensure platform improvements align with customer needs, product strategy, and business priorities.
• Communicate product direction, priorities, and progress effectively across internal teams, ensuring stakeholders remain informed and aligned on ongoing initiatives and future platform evolution.

What You'll Bring:

• Bachelor's degree in Computer Science, Information Systems, Data Science, Business, or equivalent practical experience; advanced degree a plus.
• 6+ years of product management experience in SaaS or technology platforms involving search, AI-powered products, workflow tools, or data-driven user experiences.
• Proven ability to define strategy and drive execution across complex product areas spanning discovery, relevance evaluation, workflow management, and performance insights.
• Strong technical understanding of search and recommendation concepts, including relevance signals, structured and unstructured data, APIs, analytics frameworks, and AI-powered product capabilities.
• Highly organized with strong operational rigor, able to define clear requirements, manage multiple workstreams, and drive initiatives from concept through delivery.
• Demonstrated ability to collaborate cross-functionally with Engineering, Design, Data Science, and Product Marketing to deliver cohesive product experiences.
• Strong analytical thinking and product judgment, with the ability to interpret data, prioritize effectively, and operate independently in complex environments.

What We Offer:

• Enjoy flexible paid time off that allows you to have an enhanced work-life balance.
• Excellent medical, dental, and vision options
• 401(k) matching, life insurance, commuter benefits, and parental leave plans
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Compensation Overview At Meltwater, we believe great impact deserves great reward. Our compensation approach is data-driven, market-informed, and built to scale with your growth. We benchmark roles against external market data and use structured leveling frameworks to ensure fairness, consistency, and internal equity across teams and geographies. These frameworks are based on objective, gender-neutral criteria in line with applicable pay transparency regulations. For this role, the base salary range is $135,000 - $150,000 USD. Compensation may also include a performance-based bonus opportunity. Actual offers are determined based on job-related skills, experience, demonstrated capabilities, and work location. We typically hire within the range in a way that supports long-term growth, recognizing that compensation evolves as scope, performance, and impact expand over time. We regularly review our compensation practices and conduct pay equity analyses to help ensure our decisions remain fair, objective, and market-aligned. Employees and candidates may request additional information on how compensation is determined, in line with local legal requirements. Our Talent Acquisition Team is happy to walk you through the full compensation picture specific to your location and level during the interview process.

Where You'll Work: Miami, Charlotte, Austin, Chicago, New York, or Atlanta When You'll Join: We are looking for a candidate to start in the role in July 2026.

Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people.

Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world. We may use AI to assist in aspects of our hiring process, such as reviewing candidate information, capturing interview notes