Packaging Supervisor

General Job Description The Packaging Supervisor is responsible for overseeing daily packaging operations, ensuring products are packaged efficiently, safely, and according to Wineshipping quality standards. This role coordinates workflow, maintains productivity targets, and ensures compliance with safety and regulatory requirements. Major Duties and Responsibilities Steer the Ship: Lead the daily packaging crew and keep the workflow cruising smoothly. Pack It Right: Make sure every item is packed accurately, neatly, and right on schedule. Boost the Pace: Keep an eye on productivity and help the team stay efficient and energized. Plan Like a Pro: Prioritize tasks based on shipping deadlines and what the operation needs most. Spec Check Champion: Ensure everything we pack matches the approved packaging standards. Standards Custodian: Keep packaging quality high and consistent—no shortcuts allowed. Spot-Check Superhero: Inspect finished packages to catch any errors, damage, or mix-ups. Problem Solver: Investigate packaging hiccups and get to the root of any issues fast. Stay Stocked: Monitor supplies (boxes, trays, inserts, ice packs, labels—everything!) so we never run short. Replenish & Refresh: Coordinate refills and keep packaging materials flowing. Supplies Steward: Make sure materials are used wisely and stored properly. Waste Warrior: Cut down on waste and help us save time, money, and materials. Safety First: Ensure equipment is used safely and correctly—no exceptions. Keep It Clean: Maintain tidy, organized work areas that make Marie Kondo proud. Number Ninja: Track productivity and performance metrics to keep us on target. Connect & Communicate: Partner with Operations, Customer Success, and other teams to keep everything in sync. Always Improving: Support improvement projects to help the team work smarter, not harder. Quality Crusader (VAS/Value Added Service): Jump into improvement projects and help us level up how we do things. This includes performing customer-specific services at special handling stations. Tasks vary by client (e.g., hand-rolling bottles in tissue, custom box builds, wax dipping). Team Player Extraordinaire: Pitch in wherever needed because teamwork makes the dream work. Show up and shine- be reliably present and punctual, keeping things on track and on time. Other Important Aspects of the Job Commitment to excellence and high standards, for yourself and for others. Good attention to detail – it’s the little things that make the difference in good service and GREAT service for our clients. (The big things matter to them too, just saying…) Ability to work independently and as a member of various teams and committees. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Ability to understand and follow written and verbal process instructions. Following the process yields reliable results. Clients like “reliable”. Strong verbal, written, and phone communication skills. Ability to manage time and carry out orders efficiently and effectively. Bilingual welcome. You may need to work beyond your regular work hours and occasionally on a weekend, if needed. Other Cool Stuff- And hey — you might get pulled into other projects too. We’re a team that wears many hats, and yours might be fabulous. Qualifications for the Job At least 4 years' experience in a warehouse. Previous supervisor experience. Familiarity with shipping practices and handling methods. Able to work well independently or as a member of a team, with minimal supervision. Possess basic math skills, understand written/verbal procedures, ability to read/write/speak English. Previous Scan gun capabilities a plus. Forklift experience preferred. Minimum high school diploma, GED, or equivalent education. Experience with performance metrics, process improvement, and Lean techniques. Experience with a contingent workforce during peak seasons. Ability to handle changing priorities and use good judgment in stressful situations. Work Environment and Physical Demands Prolonged periods of standing/walking/sitting. Occasionally lift, carry and/or move up to 50lbs. Continually required to utilize hand and finger dexterity. Occasionally required to climb, balance, bend, stoop, kneel or crawl. Occasionally work near moving mechanical parts. Occasional loud noise. Occasional varying environmental temperature changes. Pay and Benefits Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Employee assistance program, Flexible spending account, Health insurance, Health savings account, Life insurance, Paid time off, Referral program, and Vision insurance. Supplemental Pay: Bonus pay. We are an equal-opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, or marital status. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #J-18808-Ljbffr