Shift Lead | John Wayne Airport

Job Description

Job Description

Mission Yogurt is seeking a Shift Lead for TAPS located inside the John Wayne Airport! The Shift Lead is responsible for overseeing daily operations by ensuring high-quality service and maintaining an excellent guest experience. This role supports the management team by supervising team members, upholding company standards, and maintaining a smooth and efficient workflow during shifts. We are looking for someone with open availability, with weekends being a must!

Pay: $26hr. + TIPS

Benefits:

• Medical, Dental, and Vision Insurance, Flexible Spending Account (FSA), Health Savings Account (HSA), Voluntary Life and AD&D, Voluntary Long-Term Disability, Voluntary Accident, Voluntary Critical Illness, Voluntary Hospital Indemnity, and Voluntary Pet Insurance are offered on the first of the month following 60 days of full-time employment.
• 401(k) with company match*
• Paid Sick Leave
• PAID employee parking OR company-paid MTS EcoPass
• Employee meal program
• Competitive wages and opportunity for professional growth

Essential Duties and Responsibilities, Shift Lead:

• Assist in ensuring all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
• Control waste and record all waste using the approved guidelines.
• Maintain knife logs and temperature logs.
• Fill in on the line where needed to ensure guest service standards and efficient operations.
• Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Coaching, training, and guiding team members in the back of house and front of house.
• Help to provide orientation of company and department rules, policies, and procedures, and oversee training of new employees.
• Assist with labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Maintain appropriate cleaning schedules for both the FOH, BOH, and storage areas.
• Provide safety training in lifting and carrying objects and handling hazardous materials.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Responds efficiently and accurately to restaurant customer feedback.
• Knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for all violations of company policies, rules, and procedures.
• Maintain approachability and cooperation with staff.
• Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication, and Flexibility.

What We Are Looking For, Shift Lead:

• At least 1 year of back-of-house and front-of-house restaurant Lead experience.
• Availability to work nights, weekends, flexible schedules, and holidays.
• Highly energetic, positive, self-motivated, goal-oriented, engaging, dependable, and maintains a professional appearance.
• Exceptional leadership, interpersonal, written, and oral communication, as well as conflict resolution skills.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• Basic computer literacy, basic math skills, and strong analytical/decision -making skills.
• Assesses work-related issues in a professional manner and exercises honest, non-biased judgment.
• Must be able to pass a 10-year background check per TSA guidelines.

Physical Demands:

Must be able to work on your feet for up to 12 hours. The position requires prolonged standing, bending, stooping, twisting, reaching overhead, and lifting products and supplies weighing 20 pounds, and occasional lifting and/or moving up to 50 pounds, as well as repetitive hand and wrist motion.

Mission Yogurt, Inc. is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law. While Mission is committed to following this principle in every facet of employment, all employees share in the responsibility to promote and foster a favorable work environment.