Customer Service Representative - Financial Services | Paid Training - 201
$17.13 - $19.13 per hourSun Loan
What You'll Do
- Provide friendly, professional service to customers throughout the loan process
- Process loan applications and verify required documentation
- Explain loan terms, payment options, and account requirements
- Contact customers regarding payments and help identify solutions for past-due accounts
- Process payments, extensions, modifications, and account updates accurately
- Make collection calls and work with customers to bring accounts current
- Develop new and existing customer relationships through sales and referrals
- Maintain accurate records while following company, state, and federal requirements
- Support branch operations and assist the Branch Manager as needed
What We're Looking For
- 1+ year of customer service experience preferred
- Collections experience is a plus, but not required
- Strong communication and active listening skills
- Positive attitude, integrity, reliability, and strong work ethic
- Comfortable with customer interactions, sales, and problem-solving
- Organized and detail-oriented with basic math skills
- High school diploma/GED preferred
Why Sun Loan?
- $17.13-$19.13/hour , based on experience and qualifications
- Comprehensive paid training
- Career development and advancement opportunities
- Bonus opportunities
- 401(k) with company match
- Affordable medical, dental, and vision plans
- Telehealth
- Paid time off, including holidays, vacation, and sick time
- On-demand pay
Schedule
- Monday-Thursday: 8:30 AM-5:30 PM
- Friday: 8:30 AM-6:00 PM
- Some Saturdays: 8:30 AM-12:30 PM
- NO SUNDAYS!
Vacancy posted 4 days ago
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