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Remote Bilingual Service Desk Analyst - Spanish/English

CAI

CAI is seeking a Bilingual (Spanish/English) Service Desk Analyst to provide Level 1 IT support remotely. The role is full-time and offers remote work flexibility. You will assist English- and Spanish-speaking users via phone, email, or chat, delivering timely, accurate solutions. Responsibilities include password resets, remote hardware/software troubleshooting, ticket documentation, and escalation as needed. Strong customer service and communication skills are essential. #J-18808-Ljbffr

Vacancy posted 5 days ago
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