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Remote Bilingual Service Desk Analyst - Spanish/English

CAI

New York, NY
  • Remote job

CAI is seeking a bilingual Service Desk Analyst (Spanish/English) for full-time remote work in the United States. The role provides Level 1 IT support to English and Spanish speakers via phone, email, or chat, handling password resets, hardware/software troubleshooting, and ticket documentation. Ideal candidates have at least 6 months in a service desk or technical support role, strong customer service skills, and the ability to work EST hours. Associate degrees are preferred. #J-18808-Ljbffr CAI

Vacancy posted 3 days ago
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