Manager-Sales Loyalty (Orlando)

Job Description - ExternalThis position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.Overall Purpose: To lead, direct, and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service andsatisfaction.Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the followingLeadership and Customer Experience: Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.Data Analysis and Strategy Development: Analyze data to develop andimplement strategies that drive revenue generation and continuousimprovement.Operational Management and Efficiency: Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduceexpenses.Strategic Policy and Innovation: Implement strategic policies and developinnovative initiatives for technology, corporate compliance, training, andworkforce planning.Collaboration and Alignment: Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic andinternational vendor relationships.Job Contribution: Oversees entry to mid-level sales employees, responsible for assigning tasks, implementing sales plans and adherence to company policies. Leads the team to manage small, less complex sales with a smaller quota or territory. Handles process-driven assignments with moderate oversight. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates. Supervisor: YesEducation/Experience: Bachelor’s degree (BS/BA) desired. 5+ years of related sales experience.Our Manager-Sales Loyalty earns between $55,000 - $82,600 USD Annual + commissions. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  Joining our team comes with amazing perks and benefits:Medical/Dental/Vision coverage  401(k) plan  Tuition reimbursement program  Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  Paid Parental Leave  Paid Caregiver Leave  Additional sick leave beyond what state and local law require may be available but is unprotected  Adoption Reimbursement  Disability Benefits (short term and long term)  Life and Accidental Death Insurance  Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  Employee Assistance Programs (EAP)  Extensive employee wellness programs  Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phoneReady to join our sales team? Apply today

Our Manager-Sales Loyalty jobs earn between $55,000.00 - $82,600.00 + commission $23,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:Medical/Dental/Vision coverage401(k) planTuition reimbursement programPaid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)Paid Parental LeavePaid Caregiver LeaveAdditional sick leave beyond what state and local law require may be available but is unprotectedAdoption ReimbursementDisability Benefits (short term and long term)Life and Accidental Death InsuranceSupplemental benefit programs: critical illness/accident hospital indemnity/group legalEmployee Assistance Programs (EAP)Extensive employee wellness programsEmployee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phoneWeekly Hours:40Time Type:RegularLocation:Orlando, FloridaSalary Range: $55,000.00 - $82,600.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.