Dispatcher

Job Description

Job Description

About Company:

Finetco is a family-owned construction design and supply corporation with locations in Coventry, Rhode Island, Wareham, Massachusetts and West Haven, Connecticut. We are dedicated to providing the highest-quality building products to a wide array of clients, including builders, contractors, architects and large construction companies serving both the commercial and residential construction industries. Our commitment to quality and unparalleled customer service is matched only by our faith in and support of our extraordinary workforce. We understand that our success thrives upon the strengths of all our employees, and we take great pride in possessing the most knowledgeable and experienced team members in the industry.

About the Role:

The Dispatch role is critical in ensuring the seamless coordination and execution of transportation and logistics operations within the organization. The primary objective is to manage and optimize the scheduling and routing of fleet vehicles to meet delivery deadlines while maintaining compliance with Department of Transportation (DOT) regulations. This position requires close collaboration with warehouse teams, drivers, and management to ensure efficient inventory flow and timely dispatching of goods. The role also involves monitoring transportation management systems to track shipments, resolve issues proactively, and maintain high levels of customer satisfaction. Ultimately, the Dispatch professional plays a pivotal role in supporting operational efficiency, cost control, and team coordination across the supply chain.

Minimum Qualifications:

• Proven experience in dispatching or transportation management within a logistics or fleet environment.
• Strong knowledge of DOT compliance requirements and transportation regulations.
• Proficiency in Microsoft Office Excel for data tracking, reporting, and analysis.
• Excellent organizational and multitasking skills to manage multiple dispatch schedules simultaneously.
• Effective communication skills to coordinate with drivers, warehouse teams, and management.

Preferred Qualifications:

• Experience with transportation management software (TMS) and fleet management systems.
• Background in warehousing operations and inventory management.
• Demonstrated ability in operations management and process improvement.
• Team leadership or team building experience within a logistics or transportation setting.
• Certification in logistics, supply chain management, or related fields.

Responsibilities:

• Coordinate daily dispatch operations by scheduling and routing fleet vehicles to meet delivery and pickup requirements.
• Ensure compliance with DOT regulations and company policies related to transportation and fleet management.
• Collaborate with warehouse personnel to manage inventory levels and prepare shipments for timely dispatch.
• Monitor transportation management systems and communicate with drivers to address delays, route changes, or emergencies.
• Maintain accurate records of dispatch activities, vehicle maintenance schedules, and driver logs using Microsoft Office Excel and other tools.
• Support operations management by providing data and insights to improve dispatch efficiency and reduce operational costs.
• Foster team building and communication among dispatchers, drivers, and warehouse staff to promote a collaborative work environment.

Skills:

The required skills such as DOT compliance, transportation management, and fleet management are essential for ensuring that all dispatch activities adhere to legal standards and operate efficiently. Proficiency in Microsoft Office Excel is used daily to maintain detailed records, analyze dispatch data, and generate reports that inform decision-making. Warehousing and inventory management skills support coordination between storage and transportation functions, ensuring that shipments are prepared and dispatched accurately. Operations management and team building skills facilitate smooth collaboration among diverse teams, helping to resolve issues quickly and maintain high productivity. Together, these skills enable the dispatcher to optimize routes, manage resources effectively, and contribute to the overall success of the logistics operation.

Schedule:

Monday to Friday 7:00 AM to 5:00 PM

Saturdays: 7:00 AM to 12:00 PM