Escrow PMI Specialist II

Role Description

We are seeking to fill the role of Escrow PMI Specialist II. The ideal candidate enjoys collaborating with clients, industry partners, and internal teams to maximize outcomes for homeowners.

• Ensure loans with mortgage insurance (“MI”) in the mortgage servicing portfolio are serviced according to investor guidelines; ensure proper documentation is entered into the servicing system.
• Monthly payment and disbursement of mortgage insurance premiums due.
• Perform daily/weekly/monthly reviews of all loans to ensure correct system data.
• Perform monthly reconciliation reviews of all payments processed in the portfolio.
• Review all loans at the time of boarding to ensure MSP information is correct.
• Create and process exception reports to ensure payments are made promptly.
• Review of monthly mortgage insurance Termination Reports to ensure that PMI is removed on all qualifying loans in accordance with established guidelines.
• Process requests from borrowers to have mortgage insurance terminated in accordance with established guidelines.
• Review loan documents to validate mortgage insurance coverage, termination date, and other key date elements.
• Process reinstatements of mortgage insurance per established guidelines.
• Loan level review and completion of mortgage insurance open tasks.
• Determine if mortgage insurance has been removed prematurely and take the necessary corrective steps.
• Update and maintain mortgage insurance rescission/cancellation documents and work with internal/external clients to mitigate risk involved.
• Validate all mortgage insurance data in the system of record on incoming and outgoing servicing transfers.
• Weekly processing of validation reports to ensure that all mortgage insurance lines are set up correctly in the system of record, including closing document review.
• Assist the leadership team in training, present ideas for process improvement.
• All other duties as assigned.

Qualifications

• High School Diploma or equivalent required.
• 2-3 years of experience in mortgage loan servicing/lending (insurance company, escrow department, accounts payable, accounting clerk, or similar role may be acceptable).
• Strong knowledge of taxing authority due dates, including delinquent and loss/reduction of discount dates.
• Strong knowledge of investor guidelines and processing systems.
• Ability to manage time and priorities wisely.
• Ability to grasp concepts quickly, make sound decisions, and resolve issues.
• Ability to work in a high-volume and time-sensitive environment.
• Ability to work independently with minimal direction and effectively meet deadlines.
• Ability to collaborate with peers in a team environment to attain common goals.
• Ability to communicate effectively in writing, in person, and by telephone.
• Ability to use Microsoft Office products (Excel, Word, PowerPoint, etc.).
• Ability to maintain strict confidentiality.

Benefits

• Optional medical, dental, vision, life, and disability insurance.
• Paid holidays, vacation, and sick leave.
• Fidelity National Financial matching 401(k) and employee stock purchase plans.
• Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being.
• Programs that celebrate achievements and milestones.
• Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation Range

$17.88 - $26.73 per hour. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills, and experience.