VP, Operations - South Region

Develop and execute the regional operations strategy in alignment with enterprise objectives, customer commitments, and growth plans. Provide executive oversight for critical facility operations across multiple states, markets, and campuses. Translate enterprise priorities into measurable regional operating plans, performance expectations, and accountability mechanisms. Establish regional priorities and allocate leadership attention, workforce resources, and operational support based on business needs and risk. Ensure consistent execution of company standards related to 24x7 operations, maintenance, infrastructure reliability, safety, security, service delivery, logistics, incident management, and business continuity. Evaluate the operational health and readiness of each market and establish corrective or improvement plans where performance does not meet expectations. Serve as the regional executive escalation point for significant operational events, customer concerns, personnel matters, and infrastructure risks. Maintain appropriate executive availability during critical incidents and ensure timely communication, escalation, investigation, and follow-through. Own regional performance against established operational, customer, safety, financial, and workforce objectives. Review and evaluate regional performance indicators, including: Uptime and availability, Service-level agreement performance, Safety performance, Preventive and corrective maintenance, Incident and alarm trends, Capacity and asset utilization, Operational qualification and training, Staffing and overtime, Customer satisfaction, Budget performance. Identify systemic risks, performance trends, and operational gaps across markets and lead coordinated mitigation efforts. Ensure material incidents are thoroughly investigated, corrective actions are completed, and lessons learned are applied across the region. Partner with Corporate Operations and Operational Risk teams to support consistent governance, standards, controls, and continuous improvement. Evaluate market-level readiness for new capacity, customer deployments, organizational changes, and operational expansion. Own regional operating budget performance and provide oversight for forecasting, labor planning, capital priorities, and cost management. Review market budgets and forecasts, challenge assumptions, and ensure resources are aligned with operational requirements and growth plans. Partner with Finance and market leaders to identify productivity, cost optimization, and resource allocation opportunities without compromising safety, reliability, or customer service. Lead regional workforce planning, including organizational structure, headcount requirements, leadership capacity, and future staffing needs. Evaluate staffing models across markets and recommend changes based on capacity, workload, technical capability, customer requirements, and operational risk. Support business cases and recommendations for significant regional investments, programs, and organizational changes. Lead, coach, and develop Senior Directors and other regional operations leaders. Establish clear expectations for leadership performance, accountability, communication, collaboration, and execution. Build regional leadership capability through succession planning, talent reviews, performance calibration, and development of high-potential employees. Identify leadership and technical capability gaps and partner with appropriate stakeholders to implement development or staffing plans. Ensure market leaders are effectively managing performance, developing their teams, and reinforcing company expectations. Promote a culture of ownership, collaboration, continuous improvement, operational discipline, and customer service. Serve as an executive operational sponsor for strategic customers and significant regional customer relationships. Participate in executive customer meetings, service reviews, escalations, and operational planning discussions. Ensure customer commitments are understood and consistently executed across applicable markets. Partner with Platform Delivery, Commissioning, Engineering, and market leadership to support customer deployments and transition new capacity into operations. Represent regional operations in executive reviews, planning meetings, and cross-functional initiatives. Support regional growth planning, including new markets, campus expansion, new buildings, customer deployments, and operational transitions. Requirements Bachelor’s degree in Engineering, Facilities Management, Business, Operations, or a related field preferred. Equivalent relevant experience may be considered. Minimum of 10-15 years of progressive experience in mission-critical, data center, industrial, utility, or critical facility operations including responsibility for multiple markets, sites, or geographically dispersed teams. Demonstrated experience leading leaders and managing complex, large-scale operational organizations. Strong understanding of critical electrical and mechanical infrastructure, including UPS systems, generators, electrical distribution, cooling systems, fire protection systems, and building management systems. Demonstrated experience with operating budgets, workforce planning, forecasting, performance metrics, and resource allocation. Experience managing significant customer relationships and executive-level escalations. Strong understanding of operational risk, incident management, change management, business continuity, and regulatory compliance. Ability to interpret complex operational, engineering, financial, and performance information and translate it into effective business decisions. Executive-level communication and presentation skills. Ability to travel approximately 35%–50%, based on business and regional needs. Core Competencies Demonstrates expertise in leading complex operational organizations, managing critical facility operations, and executing regional strategies aligned with enterprise objectives. Proficient in operational risk management, budget oversight, and fostering customer relationships while ensuring compliance and continuous improvement. Highest-signal resume keywords Critical Facility Operations Management Operational Risk Management Budget Oversight and Forecasting Executive-Level Communication Leadership Development and Coaching ATS Optimization Keywords Hard Skills Operational Strategy Development Performance Metrics Evaluation Workforce Planning Resource Allocation Incident Management Business Continuity Planning Electrical and Mechanical Infrastructure Knowledge Data Center Operations Regulatory Compliance Change Management Soft Skills Collaboration Communication Coaching Problem-Solving Customer Relationship Management Industry Keywords Mission-Critical Operations Data Center Industrial Operations Utility Operations Facilities Management Tools & Technologies Building Management Systems UPS Systems Generators Electrical Distribution Systems Cooling Systems Fire Protection Systems #J-18808-Ljbffr Jobtailor