Project Manager, Customer Facing

Overview This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you driven to lead projects that deliver measurable business results and improve customer experiences? As a Project Manager at Spectrum, you will manage, plan, and monitor revenue-generating initiatives from inception through completion, ensuring every detail is executed with precision. Your ability to communicate, organize, and resolve challenges will directly impact project success and support Spectrum’s goals. Responsibilities Plan, manage and monitor projects from concept through implementation, ensuring timely delivery and high-quality outcomes Oversee day-to-day operations for assigned projects, building consensus among stakeholders to achieve successful implementation Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations Meet with internal customers to provide status updates, gather feedback and report on project progress Handle multiple projects simultaneously, tracking costs, performance and service levels to ensure objectives are met Analyze and interpret project data to support decision-making and continuous improvement Perform additional tasks as requested to support project and business needs Required Qualifications Bachelor’s degree in related field or equivalent work experience 2+ years of project management experience Read, write, and speak English clearly and professionally with employees, customers and suppliers in person, by phone and in writing Strong prioritization and organizational skills for managing multiple projects and assignments Develop effective working relationships with peers and project members Effective critical thinking skills Proven ability to perform in a fast-paced environment Proficient in using computers and software applications, including Microsoft Project Skilled in analyzing and interpreting data Preferred Qualifications PM Tools: MS Project, JIRA, Tableau, Visio, and Gantt tracking Experience with Voice, Data Services, Video Systems, Network Security and Managed Services Telecommunications Outside Plant / Construction Project Management certification or completion of a recognized project management curriculum Working Conditions Office environment Some travel may be required Equal Opportunity A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. #J-18808-Ljbffr Spectrum Business