Technical Support Lead

Job Title: Technical Support Lead
Duration: 6-12 months
Location: Onsite - New York City, NY or Jersey City, NJ












Skills :
Spectrum (Expert/Primary); Paragon (Expert/Primary); Intellimatch (Primary); FHLB (Primary); Bancware; EuroClear; Pershing NetX360; Bloomberg/BMO Capital/JPMorgan Access ICE Data / Remote Plus; Refinitiv DataScope; Vision,SQL

Primary escalation for all Treasury incidents during business hours. Key liaison with Treasury business users and external counterparties. Proximity to IDB NYC office.Should be hands-on experience in L2 support .Initial responsibility would be to take transition on existing systems and gradually start providing L2 support for all the Treasury(Spetrum treasury system) and investment systems (other systems mentioned in below skills section)
Managing multiple Spectrum hotfix releases/month (UAT + production). Intellimatch app manager responsibilities absorbed after previous manager retired. Spectrum version upgrade.

ABOUT Ztek:
Website:
Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek's diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.
Disclaimer:
Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at View email address on us.fitly.work Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.