Mobile FAP Case Manager
Zeiders Enterprises, Inc.
Description Job Title: Mobile FAP Case Manager This job will require frequent travel of up to 50%, with potential consecutive travel assignments lasting 3-6 months at a time, to provide in-person support at locations throughout the world. Summary The Family Advocacy Program is a congressionally mandated DoD program that provides clinical assessment, intervention, treatment, and services for incidents of child abuse and neglect, intimate partner violence (IPV), and problematic sexual behavior in children and youth (PSB-CY) involving service members and their families. The program operates in cooperation with commands, military stakeholders, civilian law enforcement and social service agencies. The primary goals of FAP are prevention, victim safety and support, rehabilitative interventions, command and offender accountability, and a consistent and appropriate coordinated community response. Essential Duties and Responsibilities Travel to locations designated by CNIC and serve in a FAP case manager role at those locations for 3-6 months. This may involve living in military base accommodations or in the local community and will require working from a physical workspace on a military installation daily. Triage allegations of child abuse and intimate partner violence and initiate actions required to open a Family Advocacy Program (FAP) case, including conducting clinical case assessments (e.g., safety/lethality) with involved parties, reporting to and coordinating with child welfare services agencies, coordinating with victim advocates as appropriate, and notifying commands for all unrestricted cases. Refer domestic abuse victims and non-offending parents in child abuse allegations to the FAP Victim Advocate, if available, for ongoing services and support. Coordinate all case management and intervention services with the assigned FAP Victim Advocate, as applicable. Synthesize clinical information to formulate assessment about level of imminent, short-term and long-term risks. Execute risk-based safety planning, monitoring client and family functioning/stability, planning and implementing evidence-based intervention and treatment. Serve as a community liaison to ensure an effective coordinated community response to allegations of child abuse/neglect and domestic abuse including situations with high-risk for bodily harm or lethal violence within the family. Conduct clinical interviews to assess individuals and identify the development of behavior patterns, mechanisms, and symptoms. Coordinate and conduct clinical treatment/intervention for individuals, couples, children, families, and groups on family maltreatment. Synthesize assessments and prepare cases for presentation to the incident determination committee for status determination. Prepare cases for Clinical Case Staffing Meetings, including clinical recommendations for all involved parties. Participate in quarterly quality assurance procedures to ensure that all clinical services provided are safe and of good quality. Document and maintain current records in the FFSMIS FAP Case Record System in accordance with all applicable policies, laws and instructions. Document and maintain current records in the FFSMIS FAP Restricted Reporting Record System for all clinical services provided to victims of domestic abuse who have elected restricted reporting in accordance with current Navy requirements. Ensure all FAP information and referral, and one-on-one consultation not resulting in a FAP referral are entered and counted in FFSMIS. Support coordinated community responses (HRV-CCR) to reduce family violence and protect victims. Liaison with HRV-CCR team in cases where there is a threat of immediate and serious harm to service members, their families, or unmarried intimate partners. Engage in comprehensive intervention, assessment, and support in high-risk situations ensuring continuous monitoring and safety planning to protect victims and maintain FAP program integrity. When not onsite, conduct all aforementioned duties virtually, other than conducting clinical interventions. Travel Requirements This job will require frequent travel of up to 50%, with potential consecutive travel assignments lasting 3-6 months at a time, to provide in-person support at locations throughout the world. Must be able to obtain health screening requirements, to include medical and dental, for travel to remote locations. Required Education and/or Experience Qualifications Master in Social Work that included a Practicum; OR a Master of Science, Master of Arts, or doctoral-level degree in human service or mental health from an accredited university or college; OR a Ph.D. or equivalent degree in Clinical Psychology; OR two full academic years of graduate study in Counseling Psychology with a one-year clinical internship accredited by the American Psychological Association. Current, valid and unrestricted clinical license or certification from a state or U.S. territory authorizing independent clinical practice in the fields of professional counseling, clinical social work, marriage and family therapy or clinical/counseling psychology- LCSW (Licensed Clinical Social Worker), LMFT (Licensed Marriage and Family Therapist), LCP (Licensed Clinical Psychologist/ Licensed PhD in Psychology), LPC (Licensed Professional Counselor), LCPC (Licensed Certified Professional Counselor), LMHC (Licensed Mental Health Counselor) A minimum of two years of full-time, post-licensure clinical experience. Counselors must meet the standards of professional and ethical conduct prescribed by their particular discipline or licensing board and demonstrate current clinical competence through at least periodic, direct service clinical experience during the 2 years preceding hire. A minimum of two years’ experience working in the field of child abuse and domestic abuse. Comprehensive knowledge of counseling theories, family systems, group dynamics, and treatment approaches for individuals and families exhibiting at-risk or abusive behaviors. Expertise in assessing and treating family violence, including conducting risk assessments, applying DSM diagnostic criteria, and developing safety and treatment plans. Broad understanding of related behavioral health concerns such as substance abuse, trauma, and child/adolescent behavioral issues. Knowledge of military culture, lifestyle, and associated stressors impacting service members and their families. Familiarity with clinical and non‑clinical community resources to support victims and coordinate referrals. Ability to manage multiple complex cases, maintain accurate documentation, and collaborate effectively with interdisciplinary teams. Skilled in crisis intervention, exercising sound professional judgment and ethical decision‑making. Demonstrated ability to work effectively with individuals from diverse racial, ethnic, and socioeconomic backgrounds Excellent verbal and written communication skills to conduct interviews, provide briefings and training, and present sensitive information professionally. Ability to collaborate with command leadership, other agencies, and service providers to ensure coordinated care. Proficiency in clinical documentation systems and standard office software (e.g., Microsoft Office Suite). Ability to develop professional reports, correspondence, and multimedia training materials. Must be physically located within a reasonable commuting distance of a military installation. Must be able to obtain a US passport for travel. Preferred Qualifications Local to one of the following areas: Hampton Roads, VA; San Diego, CA; Jacksonville, FL; Japan. Knowledge of available military and community referral resources Other Skills and Abilities This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid passport, driver's license, transportation, and auto insurance are required. Incumbents must obtain and maintain a determination of eligibility for Secret security clearance of access for the duration of employment, including background investigation and credit check. The position requires regular contact with children under the age of 18 and a favorable determination of suitability to do so, and periodic re‑verification check of multiple agency records. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Ability to work both independently and as part of a team. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listen and get clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision‑making process; Makes timely decisions. Professionalism - Approaches others in a tactful manner; Responds well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Physical Demands: Travels frequently, including internationally. Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds. Due to potential worldwide travel, vaccinations may be needed per CDC guidelines. Upon employment, candidate must apply for and maintain a U.S. passport. Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Zeiders Enterprises, Inc. is an Equal Opportunity Employer Compensation is based on geographic location and experience. Wages are available upon request. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)) #J-18808-Ljbffr Zeiders Enterprises, Inc.
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