Director of Premium Audit

At Builders Mutual, we believe in the power of a team to get the job done right.

Our team, does their best work each day, creating a one-stop resource for all commercial insurance solutions and construction safety resources, leading to powerful results. Our cultural elements of teamwork, inclusion, expertise, and community aren't just words on a page—it's integral to who we are, how we work, and what sets us apart. We live out our values every day, striving to serve better and achieve more.

The Opportunity

The success of our company is rooted in teamwork and in the way we care about the people we work with and serve. As the Director of Premium Audit , you will leverage your industry expertise and join our expanding team to do your best work remotely from your home office, collaborating with your team daily. In this hands-on leadership role, you will be responsible for the overall operation and strategic direction of the Premium Audit function, including planning, organizing, managing, and directing daily operations. You will also implement and execute policies and procedures to ensure audits are delivered in adherence with appropriate classifications and underwriting rules. We’re looking for a people developer who serves as a role model and champion of our high-performance culture, leading the Premium Audit team to produce strong business results. We are seeking candidates who reside within our footprint: North Carolina, Virginia, Maryland, D.C, Tennessee, South Carolina, Georgia, Mississippi, and Florida.

Your WORK as the Director of Premium Audit will make a difference as you:

• Develop and direct the delivery of a premium audit strategy that delivers expert and timely audits for our policyholders.
• Recruit, select, and develop Premium Audit Leadership team, Auditors and Reviewers.
• Promote and develop high levels of customer service in both the decentralized, customer facing Field Team and the internal Reviewer Team
• Establish and maintain standards and procedures for effective policyholder audits.
• Build process efficiencies into the Premium Audit organization.
• Ensure dissemination of auditing information that moves our team towards Industry Expertise
• Oversee the selection and management of vendor services, programs, and standards.
• Coordination of information for legal counsel on cases in the collection process or where testimony is required.
• Partner with other functions to implement proactive solutions to improve results.
• Provide strategic input as member of the Builders Mutual leadership team.
• Partner with Marketing and Builders University to develop and deliver information and training that proactively meets policyholder and agent needs.
• Represent company in industry meetings and events.
• Develop and manage departmental expense budget.

SKILLS to get the JOB done RIGHT:

• BA/BS in Accounting, Finance, or related field and at least 10 years of Premium Audit experience, or an equivalent combination of education and experience
• At least 5 years of previous management experience.
• Must be able to communicate effectively, both written and verbally, with all levels of the organization and its business partners.
• An excellent understanding of underwriting WC and GL exposures.
• An exceptional understanding of insurance company home office management processes, issues, and requirements.
• Proven expertise leading remote teams and developing field staff.

Travel Requirements

• At least 25% travel is required. If remote, you will be required to travel to our home office located in Raleigh, NC once a month for meetings.

WHY YOU’LL LOVE TO WORK HERE

Builders Mutual cares about you, and we offer comprehensive employee benefits built to support your success and wellbeing, including:

• Market-driven compensation and bonus plan
• 3 weeks of paid time off (and your birthday too!)
• 37.5-hour work week; end your Friday at 2:30 PM
• Builders University for employees, dedicated to supporting the development and enhancing expertise
• Earn swag and extra time off through peer recognition Builders Bucks program

LIFE at Builders Mutual

• Collaboration | You are part of a team working together to reach a common goal.
• Empowerment | You will feel trusted, valued, and given the resources to be successful.
• Flexibility | You will be part of a dynamic work environment designed to allow you to do your best work while also creating the best possible customer experience.
• Impact | You will positively influence our business, customers, and industry.
• Sense of pride | You will tell others how much you enjoy working at Builders Mutual.