Customer Service Representative - State Farm Agent Team Member

Are You Driven & Ambitious?

As a Customer Service Representative - State Farm Agent Team Member with Ross Bernard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities include answering customer inquiries and providing policy information, assisting customers with policy changes and updates, processing insurance claims and following up with customers, and maintaining accurate records of customer interactions.

Qualifications include communication and interpersonal skills, being detail-oriented and able to multitask, and previous customer service experience preferred. Compensation is $40,000.00 - $45,000.00 per year.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in St. Martinville, LA, and our office hours are 8:30 A.M.- 5:00 P.M.. We currently have 5 team members at our agency.