People Operations Associate

Authentic helps insurance brokers create better insurance products for their clients. We provide the technology platform and behind-the-scenes support that lets brokers build custom insurance solutions for specific industries or customer groups. Think of us as the operating system that powers these specialized insurance offerings. For brokers, this means they can offer unique products their competitors don't have, earn more money, and spend less time on paperwork and administrative tasks. We handle the complex (technology, compliance, and partnerships with highly-rated insurance carriers), so they can focus on serving their customers and growing their business.

As Authentic scales across both our New York and Dayton offices, we're building out the People team to support our employees and create a workplace experience that grows with us. We're hiring a People Operations Associate to be the on-the-ground HR partner for our Dayton office and the operational backbone of our people function. You'll handle the day-to-day work that keeps the People team running smoothly - onboarding, interview scheduling, HR support, office operations, and team events - while partnering closely with our Head of People to build the systems that make Authentic a great place to work. This role reports to our Head of People.

What You'll Do

• Serve as the primary HR point of contact for our Dayton office, supporting employees with day-to-day questions and operational needs
• Coordinate onboarding for new hires across both offices, ensuring a smooth start from offer signing through their first 90 days
• Schedule interviews across both offices, partnering with hiring managers, candidates, and recruiters to keep the pipeline moving
• Approve and reconcile timesheets for hourly employees, ensuring accuracy and timeliness
• Manage day-to-day office operations in Dayton, including supplies, vendors, facilities, and the overall workplace experience
• Coordinate employee events, weekly team lunches, and culture initiatives that strengthen connection across both offices
• Support candidate experience by helping with logistics, communication, and improvements to the recruiting process
• Maintain accurate employee records in our HRIS and support people-related data, reporting, and audits

Who You Are

• 1-3 years of experience in people operations, HR, recruiting coordination, or office management - bonus if at a startup or in a fast-paced environment
• Exceptionally organized and detail-oriented, with a track record of juggling multiple priorities without dropping balls
• Strong interpersonal skills and high emotional intelligence - you make people feel welcome and supported
• Discreet and trustworthy with confidential information
• Comfortable with ambiguity and excited about helping build processes from scratch
• Tech-savvy and quick to pick up new tools (HRIS, ATS, scheduling tools)
• Based in Dayton or willing to relocate, and able to be in the Dayton office 5 days a week
• Preferred: hands-on experience with Greenhouse (our ATS) and ADP (our HRIS)

The base salary range for this position is $60,000 - $70,000 per year, depending on experience, skills, and qualifications.

Our (FTE) benefits

• Competitive salary, equity, and role trajectory
• Comprehensive health benefits for you and your family
• 401(k) plan with company match
• Unlimited PTO
• Paid parental leave

About Authentic

Authentic builds the infrastructure that program insurance runs on. We partner with leading brokerages to design and manage custom insurance programs, backed by A and A- rated carriers operating nationwide. Brokers bring the data and distribution. We bring everything else: the technology, the capacity, and the underwriting expertise to stand up specialized programs at speed and build them to last. We're a Series A company backed by top investors, including FirstMark Capital, Zigg Capital, Slow Ventures, Clocktower, Commerce Ventures, and Altai. We've grown over 15x in the past year with a massive market opportunity ahead.

Authentic is committed to building an inclusive working environment regardless of gender, sexual orientation, religion, ethnicity, race, education, age, or other personal characteristics. We believe that people do their best work when they can be themselves, and different perspectives and experiences make us stronger as a team. We're proud of the supportive and inclusive workplace we're building together and are always working to make it even better.