Pharmacy Technician

Job Description

Job Description

Pharmacy Technician / Customer Service Representative – All Star Wanted

Location: Long Island Apothecary – 6216 Jericho Turnpike, Commack, NY 11725

Job Type: Full-Time or Part-Time

Compensation: Competitive, based on experience

Benefits: Free Rx delivery, employee discounts, flexible scheduling, opportunity for growth

About Us:

At Long Island Apothecary, we do things differently. Located in Commack, NY, we proudly serve Suffolk County with one mission: to bring care back to the pharmacy experience. We combine concierge-level customer service with expert pharmacy care. From skincare to prescriptions, we make sure every patient feels like family.

Since 2017, our experienced pharmacists and staff have provided world-class, personalized service—because we believe human health deserves the human touch. From the moment someone walks in, they’re met with simplicity, warmth, and answers.

Who We’re Looking For:

We’re seeking a rockstar Pharmacy Technician / Customer Service Representative—someone who thrives in a fast-paced environment, has a sharp eye for detail, and absolutely shines on the phone. You’ll be the voice and heart of the pharmacy for our patients, so friendliness, follow-through, and a passion for helping people are a must.

What You’ll Do:

• Handle prescription intake and processing with accuracy and urgency
• Answer phones with professionalism and care – you’re the first impression
• Provide top-notch customer service to walk-in and delivery patients
• Assist in curating skincare recommendations (we’ll train you!)
• Work closely with pharmacists and the pharmacy team to maintain workflow
• Maintain a clean, organized work environment
• Build lasting relationships with patients—we know many by name!

Requirements:

• 1+ year of pharmacy technician or pharmacy customer service experience
• Comfortable on the phone and in-person with a variety of customers
• Detail-oriented and dependable
• Strong organizational and multitasking skills
• Passionate about healthcare and customer service
• Familiarity with pharmacy software a plus (Micro Merchant/PrimeRx or similar)
• Bilingual a plus
• NYS Pharmacy Technician Certification (preferred, not required)

Why Join Us?

At Long Island Apothecary, you’re not just a number—you’re a valued part of a mission-driven team redefining what pharmacy care means. You’ll work with a supportive, passionate group in a boutique-style setting that feels more like a wellness sanctuary than a retail chain.

To Apply:

If you’re ready to be part of something special, apply now with your resume and a quick note about why you’re the all-star we’re looking for.

Job Type: Full-time

Pay: $22.00 - $29.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Store discount

Education:

• High school or equivalent (Required)

Experience:

• Pharmacy technician: 1 year (Required)

Ability to Commute:

• Commack, NY 11725 (Required)

Work Location: In person