Call Center Pharmacy Technician

As a Call Center Pharmacy Technician at Giant Eagle, you’ll support patients, prescribers, and in-store pharmacies by handling high-volume inbound calls, processing prescriptions, and resolving insurance and billing questions. You’ll perform accurate data entry, verify coverage, and coordinate with pharmacists to ensure safe, timely medication access. In this role, you’ll apply strong communication skills, attention to detail, and HIPAA compliance while meeting quality and productivity goals. You’ll be part of a respectful, team-focused culture that values service, development, and supporting our local communities through accessible pharmacy care.