Field Services Technician

Job Description

Job Description

The Field Service Technician is responsible for the assembly, installation, commissioning, troubleshooting, maintenance, and repair of Multi-Fill and affiliated equipment at both customer facilities and Multi-Fill’s facility. This position requires a combination of mechanical and technical aptitude, problem-solving skills, customer service, and the ability to manage multiple projects and priorities independently.

Technicians will be responsible for supporting equipment installations from start to finish, ensuring all systems are properly assembled, installed, tested, and operational. This includes diagnosing equipment issues, performing system setup and configuration, and providing ongoing technical support at customer locations.

Customer interaction is a significant part of this position. Technicians must be comfortable working directly with customers, equipment operators, and company owners to provide equipment demonstrations, operational training, troubleshooting assistance, and product support. Accurate and timely completion of daily work logs, service reports, and service tickets is required.

This is a hands-on position that involves physical labor, including equipment assembly, installation, and lifting. Technicians must be capable of performing the physical requirements associated with equipment service and installation.

Successful candidates must demonstrate strong mechanical and technical knowledge, effective troubleshooting abilities, and the capacity to think critically and develop solutions when faced with unfamiliar challenges. Familiarity with various computer systems, software applications, and equipment controls is beneficial.

The ability to work independently with minimal direct supervision is essential. Strong organizational and project management skills are also important, as technicians may be responsible for coordinating equipment installations involving multiple vendors, systems, and components to ensure everything is properly integrated and functioning as intended.

Multi-Fill typically has multiple equipment builds and customer projects progressing simultaneously. Technicians must be able to manage competing priorities, monitor project progress, maintain accurate records, communicate updates, and ensure assigned tasks are completed efficiently and on schedule.

Multi-Fill, Inc. is a Salt Lake City-based manufacturer specializing in the design, engineering, and production of precision volumetric filling and packaging equipment for the food processing and packaging industries.

For nearly two decades, Multi-Fill has provided innovative equipment solutions to customers across a wide range of food manufacturing applications, including rice, pasta, vegetables, fruits, meats, and prepared foods.

Our team takes pride in delivering quality equipment, dependable customer support, and practical solutions that help our customers improve their production operations. As a growing company, Multi-Fill offers employees the opportunity to work in a collaborative, hands-on environment where technical expertise, problem-solving, accountability, and individual contributions make a direct impact on the business and our customers.

Company Description

Multi-Fill, Inc. is a Salt Lake City-based manufacturer specializing in the design, engineering, and production of precision volumetric filling and packaging equipment for the food processing and packaging industries.\r\n\r\nFor nearly two decades, Multi-Fill has provided innovative equipment solutions to customers across a wide range of food manufacturing applications, including rice, pasta, vegetables, fruits, meats, and prepared foods.\r\n\r\nOur team takes pride in delivering quality equipment, dependable customer support, and practical solutions that help our customers improve their production operations. As a growing company, Multi-Fill offers employees the opportunity to work in a collaborative, hands-on environment where technical expertise, problem-solving, accountability, and individual contributions make a direct impact on the business and our customers.