Principal Product Manager, Agentic Surfaces

Role Description

Spotify transformed how the world listens. Now we're transforming how the world discovers. With over 600 million users, Home is the surface listeners open first — where they meet the music, podcasts, and audio they'll love next. We're reimagining Home for an AI-native age: not a static feed, but an agentic experience that understands intent, takes action, and adapts in real time.

This is a defining role for the next era of Spotify's consumer product. As Principal Product Manager for Agentic Surfaces, you'll own the agentic future of Home — our most valuable surface — with a mandate that extends to other surfaces as the strategy matures.

A central part of this role is shaping how Spotify's personalization stack evolves in an AI-native age. You'll make clear-eyed strategic calls about where our established recommendation stack continues to play a durable role, and where we deprecate it in favor of new technologies (agents and the Large Personalization Model) balancing ambition against reliability for a surface hundreds of millions of people depend on every day.

You'll help define what product management means in an AI-native age, where the work shifts from designing screens to orchestrating agents. You'll set the standard for how Spotify builds agentic products and bring the rest of the studio along with you.

This role demands rare range:

• The product taste to sweat the craft of an experience hundreds of millions of people touch daily.
• The technical depth to partner with ML engineers and researchers on what's actually possible.
• The organizational gravity to align senior leadership across a large, distributed org around a bold vision.

Qualifications

• 10+ years of product management experience, with a majority in AI, consumer-focused roles.
• Proven track record shipping and scaling agentic products in production at scale — real agents that take autonomous action for users, not prototypes, demos, or scripted chatbots.
• Experience owning consumer products with tens or hundreds of millions of users.
• Demonstrated ability to balance investment across maturing and emerging technologies — knowing when to bet on the new and when to lean on the proven.
• Demonstrated ability to set product vision and roadmap and bring executive and developer-leadership audiences along.
• Exceptional product taste and instinct for what makes an experience delightful.
• Decisiveness under incomplete information: you triangulate the best evidence available, make the call, and own the consequences.
• Highly analytical; fluent in experimentation and using data to drive decisions.
• Excellent communication and stakeholder management across large, distributed, cross-functional orgs.
• Ability to thrive in fast-paced, ambiguous environments where the playbook is still being written.
• Deep, current expertise in how AI and agents are transforming consumer software, with a track record of building and launching agentic capabilities at scale in production.
• Experience with recommender systems, personalization, or large-scale ML-driven products.
• Technical background or proven ability to partner closely with ML engineers and researchers on what's feasible.
• Experience building evaluation frameworks for AI-driven or personalized products at scale.
• Experience influencing across broad organizations and helping teams adopt new ways of working.
• You have either founder or startup experience.
• Passion for audio, discovery, and redefining how the world finds what it loves next.

Requirements

• Own the product vision, strategy, and roadmap for the agentic future of Home.
• Set the strategy for how Home's personalization evolves.
• Lead the ideation, development, and launch of agentic experiences.
• Translate frontier model and agent capabilities into intuitive experiences.
• Exercise clear, traceable judgment.
• Set a high bar for quality and craft.
• Establish the evaluation bar for agentic experiences.
• Use prototypes and real results to learn.
• Use a mix of quantitative data, experimentation, and user research.
• Partner deeply with engineering, ML, design, research, and data science.
• Influence senior stakeholders across Spotify.
• Balance rapid iteration with our commitment to user trust, safety, and brand integrity.

Benefits

• Health insurance.
• Six month paid parental leave.
• 401(k) retirement plan.
• Monthly meal allowance.
• 23 paid days off.
• 13 paid flexible holidays.
• Paid sick leave.

Company Description

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking!

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone.