Sales and Service Technician

We are Bridgestone Retail Operations, a division of Bridgestone Americas, with over 22,000 teammates across 2,200 store locations in North America. We offer competitive pay, training, incentives, paid time off, healthcare, and a 401(k) plan. Position Summary The retail Sales and Service Technician (SST) is a unique hybrid role in Firestone Complete Auto Care stores. You will assess customer needs, recommend products and services, perform basic vehicle maintenance, and ensure customer satisfaction while learning all aspects of store operations. This role serves as a pipeline for future career growth. Responsibilities Customer service, sales, and issue resolution – 75%. Basic vehicle service tasks (oil, tire, fluid changes) – 25%. Store operations (opening/closing, inventory, displays) as needed. Assisting or acting as Manager‑On‑Duty and supporting store operations development. Minimum Qualifications High school diploma or equivalent. Valid automobile driver’s license. Customer‑service orientation and growth mindset. Ability to learn and perform basic vehicle tasks. Capacity to learn and use store systems. Preferred Qualifications College coursework, training program completion, or other education illustrating a growth mindset. Previous consumer retail sales experience. Experience in automotive services. Prior management or supervisory experience. Benefits Medical, dental, and vision coverage starting day 1. Paid vacation and holidays. On‑the‑job training and company‑funded ASE certifications. Flexible work schedule. 401(k) match. On‑demand, daily pay program. Supportive onboarding experience. Regular mentorship and training opportunities. Corporate social responsibility activities. Diverse and inclusive work environment. EEO Statement Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity, and other protected characteristics. Employment Eligibility Individuals hired must complete a Form I‑9 Employment Eligibility Verification. Temporary work authorization or need for sponsorship may disqualify applicants. #J-18808-Ljbffr