Provider Relations Representative

Responsibilities Act as the main point of contact for dental providers regarding participation status, credentialing, and contract-related questions via email or phone. Process new provider applications, credentialing requests, and changes to records. Respond to provider and member inquiries via phone, email, and voicemail with professionalism and accuracy. Manage queue-based tasks including provider adds, terminations, fee schedule updates, and contract maintenance. Review and submit audits, ensuring documentation meets compliance and credentialing standards. Support assigned groups, handling all communications and requests. Collaborate with internal departments and network leasing partners to ensure data consistency and proper contract loading. Investigate and help resolve complaints from providers and members, coordinating with Compliance when necessary. Attend team meetings and stay current on internal processes, policies, and industry regulations. Skills Data entry Qualifications H.S. Diploma or GED Less than 2 years Related Experience Job Type & Location Contract position based out of Lincoln, NE. Pay and Benefits Payment range: $19.00 – $19.00/hr. Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This position is fully onsite in Lincoln, NE. Application Deadline Position anticipated to close on Jul 20, 2026. Equal Employment Opportunity The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr