Program Administrator 2

Job Details Title: Program Administrator 2 (260004RE) Organization: Ohio Department of Job and Family Services (ODJFS) Office: James A Rhodes Office Tower, 31 30 East Broad Street, 31st Floor, Columbus, OH 43215 Location: Columbus, Ohio Schedule: Full‑time. Hours: Monday‑Friday, 8:00 a.m. – 5:00 p.m. Travel: occasional within Ohio. Union: Exempt from Union Compensation: Base hourly wage $33.32 (Step 1, $69,306 annual). Pay Range 12: Step 1 $33.32/hr ($69,306) – Step 8 $47.47/hr ($98,738). Contact email: View email address on click.appcast.io

PN: 20045267

Agency Overview Who We Are The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs: Cash and Food Assistance Employment Services and Workforce Development Unemployment Insurance Adult Protective Services Child Support Public service is an honorable way to serve the community in a hands‑on dedicated way. You can make a difference in someone’s world! Responsibilities Monitor the vendor’s performance and ensure contract requirements are met. Work with county agencies and employers to resolve payment issues and delays. Review payment data, identify problems or trends, and coordinate corrective actions. Use Excel and other data tools to track accuracy, performance, and reporting metrics. Conduct call center quality reviews and recommend improvements. Provide clear guidance to counties, partner agencies, and the public. Assess operations and develop or update procedures to improve performance. Draft policy or process changes as needed. Assist with system updates, testing, and process improvements. Maintain program documentation, assist with training, and coordinate projects. Qualifications Option 1: Completion of undergraduate core program in business administration, management science, or public administration; and 2 years of training or experience in a supervisory, administrative, or managerial position. Option 2: Completion of an undergraduate core program in an academic field commensurate with the program area to be assigned; and 2 years of training or experience in a supervisory, administrative, or managerial position or a staff position involving planning, research, or policy/procedure development. Option 3: 4 years of training or experience in business administration, management science, or public administration. Option 4: 1 year of experience as a Program Administrator 1 (63122). Option 5: Equivalents meeting the minimum class qualifications for employment noted above. Benefits Medical coverage Free dental, vision, and basic life insurance premiums after eligibility period Paid time off, including vacation, personal, sick leave, and 11 paid holidays per year Childbirth, adoption, and foster care leave Education and development opportunities (employee development funds, public service loan forgiveness, and more) Public retirement systems (e.g., OPERS, STRS, SERS, HPRS) and optional deferred compensation (Ohio Deferred Compensation) ADA Notice If you require an accommodation based on a disability for any step of the selection process, please contact View email address on click.appcast.io . Background Check The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration. ADA Statement Ohio is a disability inclusion state and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. Drug‑Free Workplace The State of Ohio is a drug‑free workplace that prohibits the use of marijuana (recreational marijuana/non‑medical cannabis). This position may be subject to additional restrictions pursuant to the State of Ohio Drug‑Free Workplace Policy (HR‑39) and as outlined in the posting. #J-18808-Ljbffr State of Ohio