Welcome Center Manager, Fruita.

Department Information The Governor’s Office of Economic Development and International Trade (OEDIT) was created to foster a positive business climate that encourages quality economic development through the support of local and regional economic development activities throughout the State of Colorado. A comprehensive slate of programs within OEDIT’s divisions work together to offer economic development services for all Colorado businesses – new and expanding, traditional and emerging, small and large – including retention programs to ensure continued competitiveness of Colorado’s economic base, and job training to keep Colorado’s workforce the best in the nation. Description of Job This job posting may be used to fill multiple positions. Position The Manager at the Colorado Welcome Center, Fruita is responsible for the oversight of operations, maintaining the fiscal budget, communicating with maintenance, training, and scheduling of Volunteer Travel Counselors, and managing travel literature. This position schedule is weekdays; however, the employee is required to work weekends occasionally. Additionally, the welcome center only closes major holidays during the winter months and sharing holiday shifts is required. Key Duties and Responsibilities Compile monthly visitation reports, as directed by the Director of Visitor Services. Operate within a set budget. Responsible for operational orders, accounting procedures and policies. Oversee the additional staff and Volunteer Travel Counselors. Comply with all state policies and procedures. Handle freight and storeroom organization. Must be able to lift up to 30 pounds and work on feet throughout the day. Handle public relations responsibilities: contractual maintenance and janitorial staff communication. Plan emergency preparedness and collaborate with contractual organizations; respond to tourism industry requests. Recruit Volunteer Travel Counselors within region and local location. Maintain records of Volunteer Travel Counselors, including training information and volunteer hours. Understand and uphold Welcome Center policies. Maintain a schedule and ensure adequate coverage of the Welcome Center with Volunteer Travel Counselors and/or paid staff. Cover the front desk during business hours, including schedule gaps during the week, weekends, and holidays. Paid staff may be required to work alone at times. Advise travelers of Colorado’s tourism industry, geography, and road and weather conditions. Manage the ordering, receiving, and displaying of travel literature.Prepare and present trainings for Volunteer Travel Counselors. Research, organize, and execute volunteer enhancement events – including study tours. Organize and attend volunteer recruitment events. Monitor technology devices within the center, provide on-site troubleshooting, and call vendor tech‑support as needed. Occasional in‑state travel required; bi‑annual manager meetings. Minimum Qualifications, Substitutions, Conditions Of Employment & Appeal Rights Required Knowledge, Skills & Abilities This position requires a self‑starter who is outgoing, enthusiastic, and possesses strong leadership abilities with a positive attitude and good judgment. The ideal candidate should have exceptional interpersonal communication skills; ability to work independently, capable of multi‑tasking and anticipating needs to proactively assist others. Additionally, the candidate must demonstrate conflict resolution and management skills, have a flexible schedule, and be proficient in Google Apps, Microsoft Word, PowerPoint, and Excel. Must be able to lift up to 30 pounds and work on feet throughout the day. Must be able to work alternating holidays and occasional weekends. Competencies Strategic Planning – makes decisions and deploys resources in alignment with the office’s strategic priorities. Hospitality Training – assesses and addresses the needs of both internal and external visitors; establishes visitor rapport and offers informative resources. Negotiation & Issue Resolution – manages conflict and disagreement through collaborative discussion to reach positive conclusions; seeks win‑win situations; communicates clearly and actively listens. Results Driven – drives for successful results; action oriented; invests in setting aggressive goals to achieve in a high quality manner, moves tasks and assignments toward closure. Education and Experience Bachelor’s degree or equivalent (four years) experience in hospitality, project management, guest relations, administration, or office management. Preferred: supervisory experience. Supplemental Information Salary Range: $43,000 – $45,000 Annually This position is considered non‑classified, which means it is not part of the Colorado State Personnel System. The individual appointed to this position is considered at‑will, and is not covered by the State Personnel Rules or the State Classification System. However, the position comes with the same benefits (retirement, insurance, etc.) as every other State employee. Employment is at‑will, but non‑classified positions have protections against discrimination and retaliation under state and federal employment laws. A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority compared to others doing substantially similar work. While all offers are compliant with the Colorado Equal Pay for Equal Work Act, there is no guarantee an offer will be at the top of the posted range based on the salary analysis. Benefits Annual leave accrued at 13.33 hours per month Sick leave accrued at 6.66 hours per month 11 paid holidays per year Medical plans – choice of Cigna or Kaiser; several plan options (including High Deductible Health Plan with HSA); most plans offered with significant state contribution toward premium Dental and vision plans Flexible spending accounts State‑paid life insurance policy of $50,000 Choice of two retirement plans (defined contribution or defined benefit) with generous state contribution Optional 401(k) and 457 plans for additional retirement savings State‑paid short‑term disability coverage Additional optional life and disability plans Access to the Colorado State Employee Assistance Program Membership opportunity with the Credit Union of Colorado RTD (transit) EcoPass Training and professional development To learn more about State of Colorado benefits, please visit Equity, Diversity and Inclusion The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. In all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. ADAAA Accommodations The Office of the Governor is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre‑employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Staffing Coordinator, the Director of Human Resources: View email address on click.appcast.io. #J-18808-Ljbffr State of Colorado