Facilities Technician

Job Description

Job Description

Facilities Technician

Location:    Country Club Plaza, Kansas City, Missouri
Reports To:  Building Engineer, Country Club Plaza
Employment Type:  Full-time, Non-Exempt

POSITION SUMMARY

The Facilities Technician keeps the buildings and common areas of Country Club Plaza safe, clean, and fully operational. This is a generalist trades role: the Technician performs preventive, corrective, and emergency maintenance across HVAC, plumbing, electrical, and general building systems at a large, high-traffic commercial property.

The work is hands-on and varied, and it calls for a skilled tradesperson who moves confidently between disciplines and takes pride in the day-to-day condition of a landmark place. The Technician reports to the Building Engineer and works as part of the property operations team, responding to tenant requests and keeping the Plaza reliable and well-presented for merchants and the millions of visitors who come each year.

KEY RESPONSIBILITIES

General maintenance and repairs

• Perform routine and preventive maintenance across HVAC, plumbing, electrical, and mechanical systems throughout the property.
• Complete work orders promptly, documenting repairs and labor in the computerized maintenance-management system (CMMS).
• Inspect building systems, equipment, and common areas daily; identify and report deficiencies and safety hazards.
• Carry out general building work, including carpentry, painting, patching, tile, and finish repairs.
• Maintain plumbing fixtures, clear drains, replace fixtures, and repair leaks.
• Make minor electrical repairs, including outlets, switches, light fixtures, and ballasts.

HVAC and mechanical systems

• Change filters, belts, and other consumables on schedule per the preventive-maintenance program.
• Monitor and adjust building-automation system (BAS) settings for tenant comfort and energy efficiency.
• Assist licensed technicians with HVAC servicing and chiller and boiler operations.
• Respond to tenant temperature concerns and make adjustments promptly.

Grounds and common areas

• Keep public spaces, restrooms, corridors, and exterior areas clean, safe, and well-maintained.
• Support seasonal readiness, including winterization, holiday lighting and decor, and irrigation.

Tenant and vendor relations

• Coordinate with tenants to schedule and complete maintenance requests professionally and courteously.
• Escort and monitor third-party contractors and vendors working on the property.
• Communicate maintenance updates and estimated timelines to property management.

QUALIFICATIONS

Required

• Minimum three years of commercial, retail, or institutional building maintenance experience.
• Generalist skill set across multiple building trades, including HVAC, plumbing, electrical, and general building systems.
• Ability to read and interpret blueprints, schematics, and equipment manuals.
• Proficiency with hand tools, power tools, and standard maintenance equipment.
• Valid driver's license and reliable transportation.
• Ability to lift up to 50 pounds and perform physical work including climbing ladders, working at heights, and access to confined spaces.
• Availability for rotating on-call shifts, including evenings, weekends, and holidays.

Preferred

• Experience at a retail or high-traffic commercial property.
• Additional preference for experience at a historic or landmark property.
• EPA Section 608 Universal certification.
• Trade certification or vocational training in HVAC, electrical, or plumbing.
• Experience with building-automation systems (BAS or BMS).
• Familiarity with a computerized maintenance-management system (CMMS).

PHYSICAL REQUIREMENTS

The role requires the ability to lift and carry up to 50 pounds, climb ladders and stairs, work at heights and in confined spaces, and perform physical work outdoors in varied weather. Extended standing and walking, along with rotating on-call, evening, weekend, and holiday availability, are expected.

COMPENSATION AND BENEFITS

Gillon Property Group offers competitive compensation commensurate with experience and certification, together with a comprehensive benefits package.

• 100% employer-paid medical, dental, vision, and life insurance for the employee.
• 401(k) with employer match.
• Three weeks of PTO per year, plus five sick days.
• Generous company-paid holidays.
• Flexible Spending Account (FSA).
• Competitive base pay, plus annual performance-based bonuses.
• Ongoing training, certification support, and development.

ABOUT COUNTRY CLUB PLAZA

Country Club Plaza opened in 1922 as one of the earliest planned open-air shopping districts in the United States. Set among Spanish-inspired architecture, fountains, and public art, the Plaza gathers more than 150 retailers, restaurants, and entertainment venues, and welcomes millions of visitors each year. It remains a defining Kansas City destination and a place of long-standing civic pride.

ABOUT GILLON PROPERTY GROUP

Gillon Property Group is a privately held, vertically integrated real estate investment, development, and operations firm headquartered in Dallas, Texas. GPG stewards Country Club Plaza as a white-glove operator, alongside a small portfolio of enduring places that includes Highland Park Village in Dallas, Watters Creek Village in Allen, and Knox Street in Dallas.

Gillon Property Group is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.